Latest In: agentic AI

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From D2C to A2A: How Agentic Shopping is Rewriting Ecommerce Catalog Strategy

Imagine you’re searching for the best shoes for trail running in wet climates. Instead of starting on Google…

Executive Viewpoints September 9
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The Future of Agentic AI Ecosystems in Retail

Agentic AI, where autonomous agents perform actions on behalf of people, may be relatively new, but it’s advancing…

Executive Viewpoints August 22
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Shopify office front - the company has introduced new rules about agentic AI payments.

Shopify Adds Guardrails to Control Agentic Purchases

Shopify has added new rules to the millions of merchant websites it powers, requiring that purchases made by…

News July 15
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Example of PayPal's new Storefront Ads

PayPal Debuts Shoppable Ads to Help Retailers Offset AI-Driven Web Traffic Declines

As AI reshapes online discovery, merchants of all sizes are grappling with how to handle decreased traffic to…

News June 18
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Walmart Introduces Gen AI-Powered Assistant in Mobile App

Walmart has introduced Sparky, a smiley-faced generative AI-powered assistant capable of synthesizing reviews and offering mobile app users…

News June 10
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Agentic AI is No Longer Speculative

Just six months ago, the idea of a business seriously incorporating Agentic AI into its operations would likely…

Executive Viewpoints June 3
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Amazon and Walmart warehouses side by side.

Where Amazon and Walmart Are Looking Next: Even Faster Delivery, Healthcare and AI, Of Course

Earlier this week we dissected the similarities and differences between Amazon’s “Why” approach to innovation and Walmart’s “And”…

Features May 29
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Salesforce Bolsters AI Ambitions with $8B Informatica Acquisition

Salesforce will beef up its cloud data management capabilities with the purchase of Informatica for $8 billion in…

News May 28
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Graphical image of global markets overset by Melissa Minkow headshot to represent tariffs, retail covered in this episode of Retail Remix.

Listen Now: Tariffs, Bankruptcies and What Comes Next in Retail

The Retail TouchPoints podcast, Retail Remix, returns for its fifth season with a doozy of an episode, but…

Features May 28
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