From Function to Feeling: How Retailers and Manufacturers can Humanize AI to Build Lasting Loyalty
From shelf to screen, artificial intelligence is rewriting the rules of retail. Over half (55%) of U.S. retail…
Executive Viewpoints November 27
Latest In: agentic AI
Do You Know What Your Product Page is Saying?
AI isn’t just reading your product pages — it’s learning from them. Every word, image, review and spec…
Executive Viewpoints November 25
Listen Now: Amazon Ads’ Former Evangelist on the Future of Retail MediaÂ
Retail media has exploded into one of the fastest-growing opportunities in marketing, so much so that the term…
Features November 5
The Evolution of Marketplaces and the Impact of Agentic AI for Retailers and Ecommerce
Marketplaces have been redefining retail for more than two decades, but we are now at a major inflection…
Executive Viewpoints September 24
How AI Agents are Reshaping Online Fraud Ahead of a Busy Holiday Season
During the back-to-school shopping rush, malicious AI agents took advantage of seasonal deals and promotional campaigns to gather…
Executive Viewpoints September 23
How Brands are Rethinking Pricing Strategy Amid Tariff Uncertainty
Brands are being squeezed like never before. On one hand, federal trade policy is causing the price of…
Executive Viewpoints September 11
From D2C to A2A: How Agentic Shopping is Rewriting Ecommerce Catalog Strategy
Imagine you’re searching for the best shoes for trail running in wet climates. Instead of starting on Google…
Executive Viewpoints September 9
The Future of Agentic AI Ecosystems in Retail
Agentic AI, where autonomous agents perform actions on behalf of people, may be relatively new, but it’s advancing…
Executive Viewpoints August 22
Shopify Adds Guardrails to Control Agentic Purchases
Shopify has added new rules to the millions of merchant websites it powers, requiring that purchases made by…
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