The Agentic Commerce Paradox: It’s Already Here, and it’s Also Still Evolving
AI-powered agentic commerce, while still representing just a small fraction of all retail sales, has been growing so…
Features April 16
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How AI is Reshaping Retail Discovery: The AI Readiness Checklist Brands Need Now
The rules of retail visibility have changed. AI is already reshaping how shoppers discover, evaluate and decide. Visibility…
Executive Viewpoints March 31
When Chatbots Make the Call, How Can Retailers Leverage Query-Based Commerce?
Today’s consumers don’t start shopping with a list; they start with a question. “What should I buy for…
Executive Viewpoints January 27
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
Holiday Ecommerce Sales Near $260 Billion with AI Driving 20% of Transactions
Consumers set new records for ecommerce sales during the 2025 holiday season, climbing 6.8% YoY for a total…
News January 7
Cyber Week Recap: Online Sales Climb 5%, In-Store Shopper Visits Increase 3%
While Black Friday was once known as the day for in-person shopping (complete with lining up at 4…
Features December 2
Retail’s Most Expensive Blind Spot: Balance on Hand and On-Shelf Availability
If you run a retail business, you already know your numbers may not tell the truth, or at…
Executive Viewpoints November 24
Search is Changing Again: What Retailers Need to Know About GEO
When Google launched in the late 1990s, it didn’t just change the internet. It changed how people found…
Executive Viewpoints November 13
Adobe Forecasts Fall Prime Day Spend will Grow 6.2% to $9 Billion
Like its summer predecessor, the fall version of Prime Day — Prime Big Deals Days, taking place Oct.…
News October 6
From D2C to A2A: How Agentic Shopping is Rewriting Ecommerce Catalog Strategy
Imagine you’re searching for the best shoes for trail running in wet climates. Instead of starting on Google…
Executive Viewpoints September 9Top Stories
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