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The ABCs of a Successful Back-to-School Shopping Season

The back-to-school (BTS) season, which had traditionally been confined to August and early September, has been expanding as its boundaries have blurred….

AI in Retail: Optimizing Operations from Supply Chains to Employee Scheduling

Editor’s note: This is the fourth article in our series on AI in retail. Check out our other stories, on consumer attitudes…

Omnichannel Capabilities and Data-Driven Experiences Can Win Shopper Loyalty Post-Pandemic

The pandemic-driven emphasis on omnichannel services doesn’t just apply to how consumers shop or how retailers should craft experiences — it also…

5 Ways To Rein In Costly Online Returns

With record-setting online sales looming on the horizon for the holiday season, retailers also are bracing for an onslaught of online returns….

How Retailers Can Control Costs Even As Return Rates Climb

Returns are a cost of doing business for any retailer. But despite representing $309 billion in lost sales for U.S. retailers last…

As COVID-19 Shifts Consumer Demand, Inventory Management Must Go Granular

Although many parts of the country are emerging from COVID-19 shutdowns, government and health officials anticipate that localized outbreaks could continue to…

Downturn And Infection Fears Roil Apparel Recommerce Market

Retailers of resale and rental apparel and accessories are feeling the economic effects of COVID-19 just as other retailers in these verticals,…

1010data Unveils Latest Enhancements To Consumer Insights Platform

1010data has released Consumer Insights Platform (CIP) 3.0, a collaboration solution designed to enable retailers and their suppliers to gain insight into…

Mapping Macy’s Biggest Market Share Losses

In preparing to close another 100 stores in the U.S., Macy’s has been the poster child for the difficulties that have plagued…

Claire’s Mines Big Data To Help Navigate Competitive Landscape

Big Data and analytics have become key areas of investment for retailers as they strive to get more value out of information…

Cloud-based Portals Streamline Retailer-Supplier Collaboration

This is Part 4 of the Retail TouchPoints series, titled: Retailer-Supplier Collaboration: The New Operational Imperative. Click to access Parts 1,…

Get ready for the holidays with the Holiday ThinkTank! Find must-read articles, webinars, videos, and expert tips on everything from trends to marketing, in-store ideas, ecomm, fulfillment, and customer service. It’s all free and available anytime—so you can plan, prep, and win the season your way.