Retail TouchPoints
Ulta Beauty CEO Kecia Steelman on the Target Exit and How AI-Powered Loyalty Data will Drive its Next Growth Chapter
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Get Ready for the AR Retail Revolution
Retailers planning for the upcoming holiday sales season can’t rely heavily on data from last year, when total spending reached an all-time high. This year, the state of retail has…
Executive Viewpoints November 30
Ongoing Demand for Delivery Services Pushes Retailers to Create New Safety Standards
As states have slowly reopened, consumers have begun to emerge and return to some of their normal shopping habits. But online shopping and deliveries continue to outpace in-person purchases. According…
Executive Viewpoints November 27
Is Black Friday Still Relevant in 2020?
There is no doubt that retailers have faced many struggles as a result of the pandemic. Brick-and-mortar stores were forced to shutter around the country, forcing retailers to amplify their…
Executive Viewpoints November 27
3 Not-So-Obvious Ways Online Retailers Can Boost CLV
Customer lifetime value, or CLV, is an important metric for any online business because it covers how much people are going to spend from you over the course of their…
Executive Viewpoints November 26
J.Crew Promotes Company Veteran to CEO
Libby Wadle, a retail industry veteran who has filled a number of senior management roles at J.Crew Group since she joined the company in 2004, has been named CEO. She…
News November 25
GameStop, Express, Saks OFF 5TH Add Installment Payment Options
GameStop, Express and Saks OFF 5TH all have deployed buy now, pay later services. GameStop is partnering with Sezzle, and Express and Saks OFF 5TH are both partnering with Klarna…
News November 25
Reducing Environmental Harm and Regulatory Penalties as Hurricane Season Nears its End
Disruption and innovation are common themes for 2020. America’s retailers and their workers have been on the front lines of the COVID-19 crisis, with grocers, pharmacies and other retailers working hard…
Executive Viewpoints November 25
Mejuri Leverages Real-Time Profitability Data to Inform Decision-Making
Like many brands dealing with COVID-19, DTC jewelry brand Mejuri was forced to focus intently on its online operations this year. The company decided to invest in technology that would…
Features November 25
UGG Launches First Flagship Store in NYC; Plans for More Worldwide
Footwear brand UGG has opened its first flagship store, on Fifth Avenue in New York City, the first in a planned fleet of flagship stores that will roll out globally…
News November 24
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