Retail TouchPoints
Ruggable’s Chief Marketing and Creative Officer on the Brand’s Design-Led Reset
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Qualtrics Enhances CX, Personalization Capabilities with $1.1B Clarabridge Acquisition
Qualtrics International will acquire Clarabridge for $1.125 billion in stock. Clarabridge offers an AI-powered platform that helps companies capture and analyze customer feedback from indirect sources such as social media,…
News August 9
DTLR Partners with Nonprofits to Donate School Supplies Across 9 States
DTLR, a lifestyle retailer operating 240 stores, will provide school supplies, masks, hand sanitizer and even haircuts to more than 4,000 students across nine states. The retailer will partner with…
News August 9
Urban Value Corner Store Pilots Autonomous On-Demand C-Store Delivery in Dallas
Convenience store retailer Urban Value Corner Store, ecommerce provider Vroom Delivery and last mile robotic delivery operator Tortoise have partnered to offer automated on-demand delivery in the Dallas market. The…
News August 9
Visual Search Helps Coleman Furniture Boost Conversions 6X
The mission — to replicate the store experience online. A short sentence but a tall order for most online retailers, and even more so for those in high-touch sectors like…
Features August 9
How Setting Objectives and Key Results Supports Supply Chain Success
Objectives and key results, or OKRs, can play important roles in achieving a digital transformation for your supply chain. For instance, OKRs such as decreasing processing time from 48 to…
Features August 9
The Rise of Micro-Fulfillment Solutions
It’s no secret that ecommerce sales skyrocketed during the COVID-19 crisis, and recent indications point to the continuation of this explosive trend. As supply chains strained under the increased demand,…
Executive Viewpoints August 9
Brands Need a Dedicated Balance Sheet for Customer Health
A recent analysis revealed that the average tenure of CMOs slid to a 10-year low last year, declining from 43 months to 41 months. When you consider the dramatic forces…
Executive Viewpoints August 9
The Story Behind Shopkick’s Consumer Research
Featuring: Jaysen Gillespie, Shopkick For the past 18 months, Shopkick has surveyed consumers consistently to identify new behaviors, expectations…and even concerns. Although the conditions worldwide vary greatly and are ever-changing, Jaysen Gillespie, EVP, Head of Analytics and Data…
Podcasts August 9
Bought up by Bots: What Retailers Should Know
There is no question that the COVID-19 pandemic changed a lot of things, whether it be working remotely and spending more time on our phones and laptops or being afraid…
Executive Viewpoints August 6
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