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Walmart AI Tool Helps Pickers Find the Right Product Substitutions, Improving CX

Walmart is responding to the unique challenges out-of-stocks create in grocery ecommerce through the application of AI. While shoppers can’t choose their own substitutes when an item in an online…

News June 28

LEGO’s New NYC Flagship Inspires Customer Creativity, Brick by Brick

(Hover over a photo in the gallery above to read more details in the captions, or click on a photo to expand and open the full-size images.) Visitors entering the…

Features June 28

A Flip of a Switch: Meeting Consumers’ Post-Pandemic Needs

There’s very good news ahead for physical retail, for one simple reason: shoppers cannot wait to return to stores. Just a few months ago, as soon as England’s second lockdown…

Executive Viewpoints June 28

School Re-Openings Driving a Mix of Back-to-School Shopping Priorities Between Students and Parents, Offering Opportunities for Marketers

The 2020-21 school year was a mix of experiences and emotions for students, parents and educators alike as the U.S. adjusted to virtual learning, homeschooling and zoom classrooms. With summer…

Executive Viewpoints June 28

75% of Americans Plan to Take a Summer Vacation as the Pandemic Fades

Travel is coming back in a big way: 75% of Americans plan to take a summer vacation this year. However, 82% said that budget was their top concern when making…

Features June 28
Stephanie Fox on Retail Remix

How Thrasio is Helping Amazon Brands Scale

Featuring: Stephanie Fox, Thrasio Stephanie Fox, COO of Thrasio, was employee number one and has played a critical role in the company’s growth. Now, following a year of significant funding and the onboarding of…

Podcasts June 28

Best Buy Pledges $1.2 Billion to BIPOC Companies Across Marketing, Sourcing and Education

Best Buy has committed to spending at least $1.2 billion with Black, Indigenous and people of color (BIPOC) and diverse businesses by 2025. The pledge includes plans to increase all…

News June 25

Five Below Expands Same-Day Delivery to 1,100 Locations in Preparation for Summer Rush

Five Below will partner with Instacart to expand same-day delivery from 400 to 1,100 locations. The expansion builds on a pilot the companies launched in December 2020 that initially served…

News June 25

Verizon Launches Immersive Retail Contest Seeking 5G-Enhanced Solutions

Seeking solutions to real-world challenges posed by retail brands Burberry, Diageo and L’Oréal UK and Ireland, Verizon Business is partnering with digital tech innovation center Digital Catapult for the Verizon…

News June 25
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