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Making Sense of the Evolved Digital Commerce Landscape
Featuring: Rick Watson, RMW Commerce Consulting Is the shift to digital a one-way street, or will ecommerce go back to how it operated before the pandemic? Which categories will be able…
Podcasts August 2
Learning from Amazon’s Innovation-Driven Culture
Amazon’s culture has been studied and reported on for years. Many retailers have attempted to cultivate a culture of testing, failing and learning in order to inspire employees to take…
Features August 1
Making It Work! Same-Day Delivery Edition
Omnichannel retailers that want to exceed shopper expectations and maximize revenue results should look no further than the last mile. Same-day delivery in particular has become a key way for…
Features August 1
Walmart, Apple Reimplement Mask Mandates After CDC Updates Guidance
The U.S. Centers for Disease Control and Prevention has changed its mask guidance to recommend that all people wear a mask indoors in areas with “substantial and high transmission” of…
News July 30
5 Tips for Singles’ Day Success
November might seem far away, but the fact is, brands and retailers in China have already been preparing for the world’s biggest shopping event — known interchangeably as Singles’ Day,…
Features July 30
4 Tips for Driving Digital Sales in Hyper-Dynamic Markets
Success in online sales has become a high-stakes game. On one hand, the volume of business transacted online continues to grow at a breakneck pace while it has been getting…
Executive Viewpoints July 30
How to Optimize Your Order Support to Provide a Best-In-Class Customer Experience
Standard order tracking, or worse yet shipment tracking, is not enough anymore given the reality of the pandemic accelerating the shift toward ecommerce. It has changed the way shoppers purchase…
Executive Viewpoints July 30
Dollar General Adds pOpshelf Store-in-a-Store to Attract Higher-Income Consumers
Dollar General is expanding its pOpshelf offering into a store-in-a-store format at two DG Markets in the Nashville, Tenn. area. The concept, which launched in October 2020 and has since…
News July 29
How Social Commerce, Same-Day Delivery and Live Chat are Driving Sephora’s Omnichannel Evolution
Carolyn Bojanowski has been with Sephora since the days when “Friendster was the social media channel of choice,” as she puts it. For those who are a bit fuzzy on…
Features July 29
