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Tory Burch Returns to its Roots With New Manhattan Store
Tory Burch has opened a new boutique on Mercer Street in New York City’s SoHo neighborhood, near where the retailer opened its first location in 2004. The shop will feature…
News September 1
The True Cost of IT Downtime in Today’s Retail Reality, and Ways to Mitigate it
As COVID-19 restrictions continue to ease and more than half of Americans are now fully vaccinated, customers are steadily returning to in-store shopping as their confidence and comfort level with…
Executive Viewpoints September 1
New MAPCO Design Concept Brings Discovery into the C-Store
When people hear “convenience store,” an image of a sterile store with fluorescent lighting may come to mind. But MAPCO is reimagining the C-store experience to be rich and welcoming,…
Features September 1
Zebra Technologies Acquires SaaS Forecasting and Merchandising Solution
Zebra Technologies will acquire antuit.ai, a provider of AI-powered Software-as-a-Service (SaaS) solutions designed to assist with forecasting and merchandising in the retail and CPG industries. Antuit.ai will serve as the…
News August 31
Walgreens Debuts Chief Customer Officer Role
Walgreens Boots Alliance (WBA) has made a series of new executive appointments that include the creation of the role of Chief Customer Officer for Walgreens, responsible for the customer experience across all consumer touch points. That role will be…
News August 31
Pandora Jewelry Rolls Out Workforce Safety Solution as it Reopens Headquarters
Pandora Jewelry will deploy the Appian Workforce Safety solution to support workplace health and safety across its U.S. operations. Pandora had used the cloud-based solution early in the pandemic to…
News August 31
The Growth of Digitally Exclusive NFTs is Creating Real-World Opportunities for Retailers
There’s been a lot of talk of the “metaverse” lately. From Mark Zuckerberg’s plans to turn Facebook into a “metaverse company” to Ralph Lauren creating a digital fashion collection for avatars to wear online, executives in the real world are increasingly turning their attention to the virtual one. As a panel of experts explained at retailX Aug.…
Features August 31
AI and Autonomy: Real-World Applications in an Un-Clerked Store Near You
Decades ago, a cashierless store would be a ridiculous idea, but artificial intelligence (AI) has made it a reasonable reality for any brick-and-mortar retail outlet that relies on in-store customers…
Executive Viewpoints August 31
Amazon Adds its Weight to BNPL’s Momentum
Amazon will let shoppers split purchases of $50 or more into multiple monthly payments through a partnership with Affirm. The flexible payment service is currently being tested with a select…
News August 30
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