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BigCommerce and Diono Dig Into ‘Hybrid Retail’
Featuring: Tim Maule, Diono LLC & Marc Ostryniec, BigCommerce Executives are prioritizing their investments based on two factors: the “known unknowns” and the “unknown unknowns.” That is why, more than ever, brands…
Podcasts August 30Bed Bath & Beyond
Bed Bath & Beyond has said goodbye to its cramped aisles and stocked-high shelves. With its new flagship in New York City, the retailer has completely transformed its in-store experience,…
News August 30IKEA Moves Closer to Circularity with Buy Back & Resell Pilot
IKEA will test its new Buy Back & Resell service at its Conshohocken, Pa. store through Sept. 19, 2021, with plans to expand it to additional U.S. markets in the…
News August 30Gap Buys Virtual Try-On Company as Ecommerce Grows to 33% of Total Revenue
Gap has acquired Drapr, a virtual apparel try-on application designed to help shoppers find the best clothing size and fit for their personal style and body type. The deal was…
News August 30Why Relevance is Key: 26% of Shoppers Will Pay More for Personalized Recommendations
Retailers have access to all the customer information needed to deliver winning ecommerce experiences, but they must use it to make the journey as easy and relevant as possible. For…
Features August 30Q2 2021 Roundup: How Target, Macy’s and Foot Locker Harnessed Consumer Optimism
Retail rode strong into Q2 2021 as shoppers returned to stores even as digital sales remained elevated. The spring and early summer was an optimistic time for many consumers who…
News August 30The Big Secret: Why the Most Important 3 Letters in Retail Recovery are ERC, Not PPP
As we all continue to cautiously progress from lockdowns and staggering COVID caseloads to something beginning to resemble normalcy, many SMBs and mid-sized organizations are struggling to piece together a…
Executive Viewpoints August 30#TBT: Service Merchandise Was the OG Multi-Channel Shopping Experience
I have very vivid memories about Service Merchandise, a now-defunct business with a unique ordering process focused on catalog inventory. For a kid, that kind of business model was the…
Executive Viewpoints August 30Afterpay Helps Retailers Target Younger Shoppers with Afterpay Ads
Afterpay has launched Afterpay Ads, a suite of advertising products designed to help retailers and brands reach, acquire and activate shoppers across the Afterpay ecosystem. The platform was built for…
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