Retail TouchPoints
PwC Holiday Outlook 2026: Spending Holds, Shopping Habits Shift
Top Stories
Latest Posts
Clarus Commerce Expands Loyalty Options With Acquisition of PrizeLogic
Clarus Commerce has acquired digital engagement solution provider PrizeLogic in a deal that aims to combine both companies’ core competencies and proprietary technologies. The companies seek to leverage their loyalty,…
News September 10
Making It Work! Curbside Pickup Edition
We saw curbside pickup surge during the pandemic. But as consumers crave to get back into stores, how will demand change? Will we continue to see retailers invest heavily in…
Features September 10
Amazon to Deploy Just Walk Out Tech in Two Whole Foods Stores in 2022
Amazon will let Whole Foods customers “skip the checkout line” at two new Just Walk Out-enabled locations, in Washington, D.C. and Sherman Oaks, Calif., set to open next year. Amazon’s…
News September 10
Why Retailers Need Cloud-Native Payment Orchestration: 5 Tips to Flexible, Scalable, Customized Payment Infrastructure
Why is payment orchestration suddenly getting so much attention? The truth is, it’s not a new idea, but what is different is the accelerated drive toward digital transformation and the…
Executive Viewpoints September 10
Retailers Don’t Want to Build All-New Stores Just to get Autonomous Checkout
Autonomous checkout (sometimes called cashierless checkout) is the biggest change in retail since the advent of ecommerce, and it’s on the radar of just about every retailer. While some of…
Executive Viewpoints September 10
From Online Quizzes to In-Store Screens, Madison Reed Emphasizes a Fluid Customer Experience
Building connections with consumers is one of retail’s most enduring challenges, and highly tactile brands faced extra difficulty when the pandemic limited traditional in-person efforts. Madison Reed responded by building…
Features September 10
Activewear Category’s ‘Legs’ Demonstrated by Lululemon, Under Armour and Athleta Q2 Results
The activewear category, boosted by the pandemic, has maintained its momentum even through supply chain challenges and the threat of the Delta variant. Lululemon, Under Armour and Athleta all posted…
News September 9
Why Modern Slavery Risks Should be Top of Mind Post-Pandemic
The pandemic has pushed global supply chains to the limit. Lockdowns and border closures triggered widespread delays, while material and labor shortages forced many businesses to shut up shop. For…
Executive Viewpoints September 9
Goodcall Offers Local Businesses a 24/7 Conversational Phone Assistant
Goodcall has launched a conversational AI platform with a 24/7 phone assistant designed for local businesses. The company is debuting the software in a partnership with Yelp. This collaboration aims…
News September 9
Latest Podcasts
Latest Resources
