Retail TouchPoints
PwC Holiday Outlook 2026: Spending Holds, Shopping Habits Shift
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New Research: How the Delta Turning Point is Affecting Customer Sentiment and Retail Behavior
Retailers and marketers who were looking forward to a “more-normal” summer and back-to-school season in 2021 quickly realized that the pandemic rollercoaster had other plans. In fact, the real takeaway…
Executive Viewpoints September 16
NRF to Debut Supply Chain Event in 2022
Supply chains came under intense scrutiny with the advent of COVID-19 as new safety protocols, worker shortages in manufacturing countries and a range of shipping delays slowed the global movement…
News September 15
PetSmart Joins Expanding Roster of Retailers Offering BNPL
PetSmart has joined the growing ranks of retailers offering buy now, pay later (BNPL) services through a new partnership with Afterpay. Afterpay’s flexible payment solution is now available for all…
News September 15
Why the Future of the Mall is All About ‘Blend Spaces’
As consumers head back to physical stores, malls and shopping centers are striving to remain relevant parts of shopper journeys that have been dramatically reshaped. EPAM Continuum, a global innovation…
Features September 15
Every Marketing Reel Needs a Hook — Automated Testing Sharpens It
Every year, retail brands miss out on potential revenue to the tune of $18 billion (according to Forrester research) thanks to abandoned carts. That doesn’t mean rude people ditching their…
Executive Viewpoints September 15
With 30-Minute Delivery Service, Kroger and Instacart Raise the Stakes in the Convenience Space
The Kroger Co. has partnered with Instacart to launch Kroger Delivery Now, a virtual convenience store fulfilled by Kroger that delivers fresh groceries and household essentials in as little as…
News September 14
Amazon Creates 125,000 More Fulfillment and Transportation Jobs Starting at $18 an Hour
Amazon is adding 125,000 new warehouse and transportation jobs as it seeks to staff up the 350 fulfillment centers, sortation centers, regional air hubs and delivery stations it has opened…
News September 14
Holiday Hiring: Strategies for Recruitment and Retention
The most wonderful time of the year is approaching. Yet, for many retailers, this holiday season is proving worrisome despite forecasts predicting sales will be very strong. Why worry? An…
Executive Viewpoints September 14
Latest Funding Round Puts $140M into commercetools’ Coffers
Headless commerce solution provider commercetools has secured $140 million in its latest funding round, which was led by global tech investor Accel alongside existing investors Insight Partners and REWE Group.…
News September 13
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