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Kroger Focuses on Execution as Shoppers Remain Under Pressure
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Forget The Labor Crisis. Retailers Need To Focus On Operational Readiness.
As retailers across the country navigate a post-COVID reality, they’re combatting the worst labor crisis in 30 years. Retail leaders are citing “The Great Resignation” as the biggest challenge facing…
Executive Viewpoints December 20
Data Privacy, Retail Media and the Personalized Store
Featuring: Milen Mahadevan, 84.51° & Cara Pratt Kroger Precision Marketing Accelerated digital behaviors are accelerating the need for more immersive, data-driven customer experiences. That is why 84.51° and Kroger Precision Marketing…
Podcasts December 20
JCPenney, Shoe Carnival Launch Same-Day Delivery in Time for the Final Holiday Rush
JCPenney and Shoe Carnival have both added same-day shipping options in partnership with DoorDash, just in time to help last-minute holiday shoppers get their gifts quickly. JCPenney is offering the…
News December 17
New Klarna Browser Extension Lets Shoppers Access BNPL Anywhere Online
Klarna has launched a new browser extension that enables consumers shopping on desktop computers to access its buy now, pay later service at any online store, even if the retailer…
News December 17
GIANT Launches Frictionless Checkout at Associates-Only C-Store
GIANT has added frictionless just walk out technology at a grab-and-go convenience store located at its Philadelphia ecommerce fulfillment center. The “lunchbox” technology, which is part of Ahold Delhaize USA’s…
News December 17
B8ta CEO: Live Shopping is the Future of Experiential Retail Worldwide
Few retailers can compete with Amazon on a purely transactional basis, according to Vibhu Norby, Founder and CEO of b8ta. The retailer’s logistical expertise gives it a serious advantage over…
Features December 17
4 Omnichannel Myths Keeping You From Success
Omnichannel is a buzzword in the world of retail customer experience. But despite its popularity, there is a lot of misinformation about what it actually means and how to create…
Executive Viewpoints December 17
The Mistake Retailers Risk Making with Contact Center as a Service
How can we serve customers more effectively? The question may be as old as retail itself, but in the last few years, some brands have found a fresh answer…shifting their…
Executive Viewpoints December 17
Chico’s Adds Two-Hour Delivery in Partnership With Walmart GoLocal
Chico’s FAS will offer two-hour delivery through Walmart GoLocal, starting in select markets including Chicago and Fort Myers, Fla., with plans to expand to other areas in 2022. The partnership…
News December 16
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