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Netomi Helps Retailers Automate Customer Service Inquiries with AI
AI-based customer service platform Netomi aims to help retailers deliver high quality experiences for shoppers while reducing costs. The solution is designed to resolve consumer questions without human intervention across…
News February 3
Best Buy to Add 1,000 New Tech Employees to Support CX Innovation
Best Buy plans to hire 1,000 new employees for its technology team and has teamed up with Amazon Web Services, as both its preferred provider of cloud infrastructure services and…
News February 3
Shipt Names Target Operations Exec as its New CEO
Last-mile delivery company Shipt has named Kamau Witherspoon as its new CEO, effective March 1, 2022. Witherspoon will replace Kelly Caruso, who has led the company since early 2019 and…
News February 2
Salesforce Acquires Atonit to Add a Marketplace Platform to its Ecommerce Portfolio
Salesforce will acquire Brazilian marketplace solution Atonit, adding marketplace capabilities to its own ecommerce platform. Salesforce will share more details regarding the product roadmap once the acquisition closes, which is…
News February 2
David’s Bridal Targets Younger Shoppers With First Junior Dress and Gown Collection
David’s Bridal has launched its first-ever exclusive junior collection, Jules & Cleo, as the retailer prepares for large gatherings like proms, graduations and homecomings to make their return in 2022.…
News February 2
Orangetheory Deploys 3D Digital Twins to Ensure Design Integrity of Franchise Locations
Fitness franchise Orangetheory has teamed up with spatial data company Matterport to scan and create photorealistic 3D digital twins of its U.S. studios in order to ensure design consistency across…
News February 2
LEGO Store
The LEGO Group is expanding its “retailtainment” concept to new climes with the debut of its LEGO certified store in The Dubai Mall. The store, which is owned and operated…
News February 2
How Community Commerce is Helping Angling App Fishbrain Cast a Wider Net
Fishing is one of the world’s most popular hobbies, and if you’re a fishing enthusiast (or know one) then you know how passionate practitioners of the sport can be. Fishbrain…
Features February 2
The Data Dilemma with Retail Pricing and How to Untangle it
Making the leap to something new can be daunting. Like running a marathon, some may never take the first step if they find the training involves nearly a year of training, the right type…
Executive Viewpoints February 2
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