Retail TouchPoints
Store Openings and Closures Slow in 2026 as Retailers Take Stock
Top Stories
Latest Posts
Target Highlights Eco-Friendly Products With Curated Sustainability Collection
Target is helping sustainability-minded shoppers with relevant products with the launch of the Target Zero label, a curated collection of new and existing products that are designed to reduce waste.…
News March 11The Social Commerce Lowdown: the Latest from Pinterest, Meta, Twitter and YouTube (and Why it Matters)
The ever-evolving roster of social commerce capabilities on the world’s top platforms can be dizzying, with vast disparities between what is possible from one app to another and each platform…
Features March 11Overcoming the Top 5 Ecommerce Challenges
COVID-19 helped boost online sales, increasing online retailers’ share of total retail sales from 16% to 19% in 2020 alone, according to an UNCTAD report. Given that the global ecommerce…
Executive Viewpoints March 11Why Retailers Need to Supercharge Employee Experience to Accelerate Customer and Brand Experiences in 2022
From labor shortages to supply chain disruptions, retailers are up against significant challenges that are disrupting the industry as a whole and shaking up overall measures of both customer and…
Executive Viewpoints March 11Ross Stores Plans to Add 100 Brick-and-Mortar Locations by January 2023
Ross Stores is already nearly one-third of the way toward its goal of opening approximately 100 new stores in fiscal 2022. In February and March 2022, the discount retailer opened…
News March 10Pilot Travel Centers to Invest $1 Billion in New Horizons Renovation Initiative
Pilot Travel Centers’ $1 billion New Horizons remodeling project will enhance the retailer’s stores throughout North America. As part of the three-year project, more than 400 Pilot and Flying J…
News March 10Walmart Adds Spotify to Membership Benefits, Expands Wellness Offerings
Walmart is continuing to expand beyond typical big box retailer offerings with the addition of new wellness services and free access to music streaming platform Spotify for Walmart+ members. From…
News March 10BotsCrew Chatbots Designed to Span Channels and Countries
BotsCrew offers retailers a chatbot designed to connect to multiple channels, including Facebook, WhatsApp, SMS, website widgets and others. The platform allows for easy brand customization and features personalized analytics,…
News March 10Why 2022 Will Be a Big Coming Out Party for NFTs
Mike Winkelmann’s digital art project EVERYDAYs sold for a record-setting $69 million in March 2021. That moment is widely credited with kicking off the NFT craze that followed throughout the…
Executive Viewpoints March 10


















