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Macy's Own Your Style Personalize

Macy’s Own Your Style Curates Shopper Journey With Personalized Data-Driven Recommendations

Macy’s has launched its digitally focused Own Your Style platform as part of its strategy of providing customers with omnichannel experiences that connect Macys.com, the Macy’s app, social media and…

News March 16

Starbucks Founder Howard Schultz to Return as Interim CEO Following Retirement of Kevin Johnson

Starbucks CEO Kevin Johnson will retire after five years as CEO, effective April 4, 2022. Johnson will continue to serve Starbucks as a special consultant to the company and Board…

News March 16

Why The Metaverse Is The Biggest Opportunity For Retailers To Explore This Year

You have likely heard it countless times by now — the metaverse is coming. Is the metaverse real though? Should we be paying attention to it? These are all valid…

Executive Viewpoints March 16

From Delivering Data-Driven Experiences to Fighting Online Fraud: 5 Can’t-Miss #CCS22 Sessions

It’s no secret that the modern shopper’s expectations are higher than ever before, and that means retailers are competing for their business on multiple fronts — from customer experience to…

Features March 16

Retailers Can Cushion Price Increases’ Impact With Greater Transparency

Inflation was already running hot even before Russia’s invasion of Ukraine, reaching 4.7% for 2021 — the highest annual rate since 2008’s 3.8%. Then war and corresponding economic sanctions sent…

News March 15
Cra-Z-Art Cra-Z-Art The Toy Foundation Donate Toys Ukraine

Cra-Z-Art and The Toy Foundation to Donate $250K in Toys to Ukraine’s Children

Cra-Z-Art has partnered with The Toy Foundation (TTF) to provide approximately $250,000 in goods to children and families who have been directly impacted by the conflict in Ukraine. The retailer…

News March 15
Starbucks Inclusivity EV

Starbucks Promotes Greater Inclusivity, Pilots Denver-to-Seattle EV Route With Volvo

Starbucks is expanding its commitment to become a more inclusive and accessible company with plans to operate 1,000 Starbucks Community Stores globally. The retailer has already developed nearly 150 locations…

News March 15

Qurate Hires Nordstrom Vet to Lead Zulily as it Accelerates Personalized Digital Experiences

Qurate Retail Group has named Terry Boyle as the new President and CEO of Zulily. He will report to and work in collaboration with Qurate President and CEO David Rawlinson…

News March 15
influencer marketing content creators video

Short-Form Video and UGC are Reshaping the Realm of Influencer Marketing

If you spend any time at all on social media it’s hard to escape influencers, and there’s a good reason for that — they are incredibly compelling, both to consumers…

Features March 15
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