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Macy's is converting space inside 35 stores to fulfill online orders.

Macy’s Creates Mini-DCs in 35 Stores to Optimize Online Fulfillment

Macy’s has converted space in 35 of its stores to serve as mini distribution centers (DCs) for online orders as the retailer anticipates a continuation of strong digital demand. The…

News November 28
Amazon Reveals the 5 SMB Recipients of its Inaugural ‘Products for Tomorrow’ Awards

Amazon’s Inaugural ‘Products for Tomorrow’ Awards Spotlight Sustainability-Focused SMBs

Amazon has named five small businesses as the ecommerce giant’s inaugural “Products for Tomorrow,” a competition that launched this past summer with prizes including a $20,000 grant, guidance, assistance with…

News November 28

Wallets, Waits and Weariness: Use Mindful Messages to Connect

While the world may have finally emerged from the grips of the COVID-19 pandemic, customers are now grappling with record 40-year inflation highs and supply chain issues that are ushering…

Executive Viewpoints November 28

Why Virtual Fitting Rooms are the Next Frontier of Customer Experience

It seems like every year since the pandemic began, experts in retail and ecommerce have encouraged brands to focus and evolve their digital offerings. And it makes sense why: that…

Executive Viewpoints November 28

What’s the Deal with Millennials?

Featuring: Laura Connell, Consumer Trends Manager, GWI Every brand and retailer seems to be talking about Gen Z or Gen Alpha. But new data from GWI shows that there is…

Podcasts November 28

Want to Create Better Experiences for Customers? Embrace These Technologies

Incredible digital user experiences sit at the heart of a successful retail brand. Subpar shopping experiences won’t be tolerated by today’s digitally savvy consumers: 69% of online shopping carts are…

Executive Viewpoints November 25

Addressing Privacy Challenges in Retail Media Networks

We’re currently seeing a growing trend toward retail media networks, in which retailers create advertising platforms within their apps or websites. These networks present great opportunities for your advertising partners,…

Executive Viewpoints November 25

Breaking up with Best Practices: How to Distinguish Your Brand in a Competitive Ecommerce Landscape

Ecommerce businesses are always looking for ways to boost visibility and generate high-volume sales. Unfortunately, the industry’s long-held “best practices” are holding them back. These practices create a frictionless commerce…

Executive Viewpoints November 24

AP: Amazon Ordered to End Retaliation Against Organizing Employees in Mixed Ruling

A federal judge has reportedly ordered Amazon to stop retaliating against employees engaged in workplace activism, according to the Associated Press. The ruling is part of a court case the…

News November 23
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