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As Retailers Pile On Sales Events, Shoppers Report Discount Fatigue
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Macy’s Creates Mini-DCs in 35 Stores to Optimize Online Fulfillment
Macy’s has converted space in 35 of its stores to serve as mini distribution centers (DCs) for online orders as the retailer anticipates a continuation of strong digital demand. The…
News November 28Amazon’s Inaugural ‘Products for Tomorrow’ Awards Spotlight Sustainability-Focused SMBs
Amazon has named five small businesses as the ecommerce giant’s inaugural “Products for Tomorrow,” a competition that launched this past summer with prizes including a $20,000 grant, guidance, assistance with…
News November 28Wallets, Waits and Weariness: Use Mindful Messages to Connect
While the world may have finally emerged from the grips of the COVID-19 pandemic, customers are now grappling with record 40-year inflation highs and supply chain issues that are ushering…
Executive Viewpoints November 28Why Virtual Fitting Rooms are the Next Frontier of Customer Experience
It seems like every year since the pandemic began, experts in retail and ecommerce have encouraged brands to focus and evolve their digital offerings. And it makes sense why: that…
Executive Viewpoints November 28What’s the Deal with Millennials?
Featuring: Laura Connell, Consumer Trends Manager, GWI Every brand and retailer seems to be talking about Gen Z or Gen Alpha. But new data from GWI shows that there is…
Podcasts November 28Want to Create Better Experiences for Customers? Embrace These Technologies
Incredible digital user experiences sit at the heart of a successful retail brand. Subpar shopping experiences won’t be tolerated by today’s digitally savvy consumers: 69% of online shopping carts are…
Executive Viewpoints November 25Addressing Privacy Challenges in Retail Media Networks
We’re currently seeing a growing trend toward retail media networks, in which retailers create advertising platforms within their apps or websites. These networks present great opportunities for your advertising partners,…
Executive Viewpoints November 25Breaking up with Best Practices: How to Distinguish Your Brand in a Competitive Ecommerce Landscape
Ecommerce businesses are always looking for ways to boost visibility and generate high-volume sales. Unfortunately, the industry’s long-held “best practices” are holding them back. These practices create a frictionless commerce…
Executive Viewpoints November 24AP: Amazon Ordered to End Retaliation Against Organizing Employees in Mixed Ruling
A federal judge has reportedly ordered Amazon to stop retaliating against employees engaged in workplace activism, according to the Associated Press. The ruling is part of a court case the…
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