Retail TouchPoints
As Retailers Pile On Sales Events, Shoppers Report Discount Fatigue
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How In-House App Development Gave Home Depot Associates the Right Tool for Their Jobs
The associate experience is a top-of-mind topic for today’s retailers. The frontline is the part of your team that customers interact with the most, so enabling them to handle their…
Features January 27
Pacsun Names 17-Year Company Veteran Co-CEO
Pacsun has appointed President Brie Olson to the role of Co-CEO alongside Co-CEO Mike Relich, effective March 9, 2023. Current Pacsun Co-CEO Alfred Chang will step down after 17 years…
News January 27
Saks Fifth Avenue Redesigns NYC Flagship’s Men’s Department, Expands Offerings
Saks Fifth Avenue has redesigned the seventh floor of its iconic New York City flagship store to house an expanded menswear assortment and showcase top brands. The 40,000-square-foot space for…
News January 27
Williams-Sonoma Taps Ralph Lauren Home Exec to Lead West Elm
Williams-Sonoma, Inc. has appointed Day Kornbluth as President of its West Elm brand. She will report directly to Williams-Sonoma President and CEO Laura Alber when she joins the company on April…
News January 27
David’s Bridal Continues Horizontal Expansion with Launch of Wedding Planning Platform
David’s Bridal is expanding into event planning with the debut of a new all-in-one wedding planning platform and vendor marketplace called Pearl by David’s. The Pearl platform enables brides to plan…
News January 27
Bed Bath & Beyond Defaults on Loan as Potential Bankruptcy Looms
Bed Bath & Beyond doesn’t have enough cash to pay down its debts and has defaulted on its credit line with JPMorgan Chase & Co., according to a securities filing.…
News January 27
Grupo Coppel Adds Digital Financial Services for U.S.-Based Mexican Community
Grupo Coppel, which operates one of Mexico’s largest department stores, Coppel, as well as a major banking network in the country, has launched Coppel Access — a mobile wallet designed…
News January 27
Brands Take the Wheel: Why the Next Industrial Revolution will be AI-Driven
David versus Goliath: a classic tale as relevant today as it was ages ago, and one which is evergreen within the ecommerce space, where small-to-medium businesses (SMBs) battle the odds…
Executive Viewpoints January 27
How to Explain Headless to a 5-Year-Old
People visit websites to learn about products and efficiently buy them. Standard ecommerce platforms have limitations that cause challenges in the buyer’s process. If you’re hearing the word “headless,” your…
Executive Viewpoints January 27
