Retail TouchPoints
As Retailers Pile On Sales Events, Shoppers Report Discount Fatigue
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5 Tips on Connecting with Consumers from the Founder of ‘Disrupter’ Brands Hello and Eos
Craig Dubitsky is behind some of the most disruptive CPG brands of the last decade — he founded the Hello oral care and Eos lip balm brands and was an…
Features February 14
The New Digital Dilemma: How to Elevate Customer Relationships in an Increasingly Commoditized Marketplace
Consumer-facing brands have spent hundreds of millions of dollars over the past few decades creating unique customer experiences in their physical brick-and-mortar locations. Whether it’s retail bank branches that look…
Executive Viewpoints February 14
Bed Bath & Beyond Winds Down Canadian Operations
Bed Bath & Beyond Canada (BBB Canada) will wind down its operations, according to a filing with the Ontario Superior Court of Justice. The filing noted that Bed Bath &…
News February 13
Bark Lays Off 12% of Workforce, Seeks $12 Million in Annual Cost Savings
Bark will lay off 126 employees, approximately 12% of its total workforce, and curtail the use of some third-party vendors and contractors as it seeks to generate $12 million in…
News February 13
EBay Eliminates 500 Jobs to ‘Create New Roles in High-Potential Areas’
EBay plans to cut 500 jobs, or approximately 4% of its workforce, according to a filing with the SEC. The cuts are aimed at helping the retailer “deliver better end-to-end…
News February 13
Camp Puts Curation at the Center of Revenue Creation with Gift Finder Tool
During the heart of the holiday season, experiential toy retailer Camp launched Gift Finder, an interactive tool designed to help site visitors find the perfect gift for everyone — from…
Features February 13
Stopping Ecommerce Fraud: How Technology can Help
For many, it comes as no surprise that increased digital adoption has enabled new forms of fraudulent activity as adversaries become increasingly hungry for their next target. With this, fraud…
Executive Viewpoints February 13
When It Comes to Building Loyalty, Design Is a Brand’s Greatest Asset
Design is a competitive advantage when it comes to building loyalty. Every time a person interacts with a digital interface or service, they’re experiencing design, whether they realize it or…
Executive Viewpoints February 13
The Great Balancing of Customer Value and Immersive, Tech-Driven Experiences
Featuring: Michelle Evans, Global Lead, Retail and Digital Consumer Insights, Euromonitor Technology and ecommerce have certainly changed the face of retail. From innovative payment methods to omnichannel platforms, retailers now…
Podcasts February 13
