Retail TouchPoints
As Retailers Pile On Sales Events, Shoppers Report Discount Fatigue
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Walmart Partners with CareSource to Address Racial Health Inequities
Walmart will work with the nonprofit CareSource to better understand and mitigate racial inequities in health care. The three-year deal leverages Walmart’s position as a retailer and provider of health…
News February 28
WSJ: Amazon Expands ‘Ultrafast’ Delivery Options with Plans for More Specialized Warehouses
Amazon is reportedly expanding its selection of ultrafast delivery options through its network of specialized warehouses, called same-day sites, according to The Wall Street Journal. These facilities are significantly smaller…
News February 28
Retail Loyalty’s Moment is Now
There’s no question that rising prices have altered consumer behaviors. Whether they’re choosing lower-cost private-label items at the grocery store, cutting back on discretionary apparel purchases or spending less on…
Executive Viewpoints February 28
Victoria’s Secret Looks to Build ‘Lifelong Relationships’ with New Combined Loyalty Program
Victoria’s Secret & Co.(VS&Co)is piloting a new combined loyalty program for Victoria’s Secret and Pink that will allows customers to earn rewards when shopping both brands, regardless of their payment…
News February 27
New York Times: Federal Judge Reduces Scope of Injunction Preventing Starbucks from Firing Organizing Workers
A federal judge in Michigan withdrew an order blocking Starbucks from firing any U.S. worker because they engaged in collective action and issued a new injunction that reduced the scope…
News February 27
Transforming Customer Loyalty with Emerging Technology
While a new year means new opportunities for retailers, the importance of a successful customer loyalty program remains as important as ever. Companies need to build a trusted, positive emotional…
Executive Viewpoints February 27
CFO Survey: 51% of Retailers Plan to Raise Prices (Slightly) in 2023
Faced with inflation that remains uncomfortably high despite a series of interest rate hikes, just over half (51%) of retailers are planning to raise product prices — at least slightly…
Features February 27
How AP Automation is Helping Protect Retailers Against Invoice Fraud
At a time when huge numbers of retailers and main street businesses are under incredible pressure just to stay afloat, the last thing they want to worry about is fraud.…
Executive Viewpoints February 27
New Ways to Accelerate Customer Centricity
Featuring: Kathy Kimple, Executive Director, Strategy Group, OSF Digital Having a focus on the customer has always been an important, if not obvious, part of retail. But in this era…
Podcasts February 27
