Retail TouchPoints
As Retailers Pile On Sales Events, Shoppers Report Discount Fatigue
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Does the Concept of the Sales Funnel Still Apply to Modern Retailers?
Looking around in 2023, we need to ask whether the concept of the funnel still applies in the digital age. Although it is a neat analogy or system to classify…
Executive Viewpoints March 6
With Retail Layoffs, Communication is Key
As many organizations across the country appear ready to tighten their belts in the face of recession, some are making difficult decisions. Just since the beginning of 2023, retailers have…
Executive Viewpoints March 6
Dr. Squatch Focuses on Shipping Experience to Drive Global Growth
From its funny viral videos to its quirky logo featuring a pipe-smoking, tie-wearing Sasquatch, the personal care brand Dr. Squatch has broad appeal. That’s why over the past decade it…
Features March 6
Can NFTs Revolutionize the Retail Industry?
Featuring: Ash Pampati, Head of Partnership, Metaplex Are you in on the NFT craze or playing it safe? If you fall into the latter, you may miss out on some…
Podcasts March 6
Mizzen+Main
Men’s apparel retailer Mizzen+Main has launched a new store concept in New York City’s West Village designed to remind visitors of a small-scale lounge. The experiential space is less focused…
News March 3
Kroger Plans $770M Investment in Raising Wages, Boosting Benefits for Frontline Workers
Kroger will make a more than $770 million incremental investment in its associates during 2023 in order to raise average hourly rates, improve healthcare options and build new training and…
News March 3
Best Buy Shutters Up to 30 Larger Stores as it Shifts Omnichannel Operating Model
Best Buy is planning to evolve its operating model with a greater emphasis on smaller stores as the retailer plans to close 20 to 30 large-format stores, implement eight experiential…
News March 3
Nordstrom to Wind Down Canada Operations, Closing 13 Stores and Ecommerce Site
Nordstrom will shutter its six full-line department stores and seven Nordstrom Rack stores in Canada, along with its Canadian website, in a move that is expected to save the retailer…
News March 3
Personalization that Consumers Expect Post-Pandemic
Today’s retail environment is challenging — whether it is price pressure from discounters, market disruption from online players, increased price transparency for shoppers or changing macroeconomics. To top that off,…
Executive Viewpoints March 3
