Retail TouchPoints

Latest Posts

REI Names New Chief People Officer, Promotes Merchandising and Private Label Execs

REI has hired Apple Musni as its new Chief People Officer, effective March 20, and promoted two executives to leadership positions: Chris Speyer has been named SVP and Chief Merchandising…

News March 17
1amazongoms

Lawsuit Claims Amazon Failed to Alert NYC Store Customers About Biometric Tracking

Amazon is facing a class action lawsuit alleging that the retailer failed to alert Amazon Go customers in New York City that they were being monitored by biometric tracking technology,…

News March 17

The Future is Diverse, so Retailers Must Shift from a ‘Mass’ to a ‘Micro’ Model to Keep Up

Society is changing rapidly, and retail needs to evolve just as rapidly to keep up, according to the Buying Into Better: The Future of the Consumer Industry report by Deloitte.…

Features March 17

NFTs will Bridge the Gap Between the Real World and the Metaverse

The first currency goes back to 3000 B.C. when the world’s earliest civilization developed in Mesopotamia. The retail store, on the other hand, appeared further down the road in ancient…

Executive Viewpoints March 17

Lesson from Netflix: How Marketers can Enhance the Ecommerce Shopper Experience

When you open Netflix, you’ll likely see suggestions based on your recent viewing, whether it’s “Top Picks for You” or “Because you watched [insert show or movie].” Similarly, on Spotify,…

Executive Viewpoints March 17

Square Launches Accelerator Program for Black and Hispanic Retail Entrepreneurs

Forward, a new accelerator program designed to help Black and Hispanic retailers overcome systemic hurdles, will fund an inaugural cohort of 25 early-stage companies with $20,000 each plus exclusive access…

News March 16

BJ’s Wholesale Club to Power Up Shelf-Scanning Robots at All Locations

BJ’s Wholesale Club has entered a partnership with Simbe to roll out the solution provider’s automated business intelligence robot, Tally, to all 237 stores. The retailer plans to utilize the…

News March 16

Facebook Parent Meta to Lay Off 10,000 Employees, Close 5,000 Open Job Postings

Following layoffs of 11,000 workers in November 2022, Facebook parent company Meta announced on March 14 that it would let go of an additional 10,000 employees, or approximately 13% of…

News March 16
How retailers are using generative AI.

From Product Descriptions to SEO: How Retailers are Putting Generative AI to Use

[Editor’s note: This is the third article in our series on AI in retail. Be sure to check out our other stories on consumer attitudes toward AI and store design…

Features March 16
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank