Retail TouchPoints

Latest Posts

Private Label’s Growth Could Be Lasting — if Retailers Listen to Consumers’ Sustainability Preferences

The trend lines for private label sales have rarely looked better. The Private Label Manufacturers Association reported that sales of private label consumer packaged goods soared 11% last year to…

Executive Viewpoints March 30

Mobile Media Labs Helps Retail Marketers Enable Results-Driven Campaigns

Mobile Media Labs solutions are designed to help retail marketers connect with publishers looking to monetize their traffic in order to help retailers acquire new customers despite strained budgets. The…

News March 30

#CCS23: Composable Commerce, ChatGPT and Data, Data, Data

The virtues of composable commerce and the emerging possibilities of generative AI were key themes of this year’s Connected Consumer Series, Resilient Retail: How Efficient, Effective and Engaging CX is…

Features March 30

Apple Faces Unlawful Firing Charges, Chipotle Reaches Settlement as Labor Disputes Continue

Retailers are continuing to face challenges from organized labor after the Communications Workers of America (CWA) filed two unfair labor practice charges with the National Labor Relations Board (NLRB) on…

News March 29
GoodwillFinds is amping up its C-suite with a new CTO and CRO.

To Speed Expansion, Resale Marketplace GoodwillFinds adds Walmart, Office Depot Execs to C-Suite

GoodwillFinds — the new resale marketplace from nonprofit thrift store chain Goodwill — has added two retail veterans to its C-suite and onboarded three new Goodwill member organizations (representing more…

News March 29
Kohl's is opening its online marketplace to all categories.

Kohl’s Expands Marketplace to New Categories Following Successful Pilot

Kohl’s is opening its third-party marketplace to sellers in all categories following a successful pilot of the platform. The Kohl’s Marketplace already features thousands of products in categories including apparel,…

News March 29
Apple has launched its new BNPL service Pay Later.

Apple Launches Long-Awaited BNPL Offering

Apple has begun the pre-release of its new Pay Later offering, which was first announced at the company’s developers’ conference in June 2022. Pay Later — which will let users…

News March 29

Macy’s Names Gennette’s Successor as CEO Plans 2024 Retirement

Jeff Gennette, Chairman and CEO of Macy’s since 2017, plans to retire in February 2024 after a total of four decades with the retailer. He will be replaced in the…

News March 29

Belk Expands Outlet Concept with New and Discounted Items

Belk will open five additional Belk Outlet locations as part of a new concept launched at the start of 2023. Each Belk Outlet stocks discounted items from larger Belk stores…

News March 29
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank