Retail TouchPoints

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FairPrice private label brands compete head to head with the nationals.

How FairPrice Turned its Private Label into a CPG Brand That’s Beating the Nationals

Private label brands have been on a tear the last few years: after decades spent in the shadows of national brands, a confluence of events has given private label brands…

Features January 27

When Chatbots Make the Call, How Can Retailers Leverage Query-Based Commerce?

Today’s consumers don’t start shopping with a list; they start with a question. “What should I buy for my teenage nephew who likes anime and cycling?” “What’s a thoughtful gift…

Executive Viewpoints January 27

Dollar General Expands Delivery to 17,000+ Stores, Concentrates on Rural Areas

Seeking to expand same-day delivery access to traditionally underserved rural areas, Dollar General now offers delivery service via the MyDG app and the retailer’s website from more than 17,000 stores.…

News January 26

WHP Global Pays $300 Million for Lands’ End IP Plus 50% Stake in New Joint Venture

Lands’ End will sell its intellectual property (IP) and a 50% stake in the company to WHP Global, the brand management firm with a portfolio that also includes Toys ‘R’…

News January 26
AI showed promising results this holiday season according to Salesforce.

Record-Breaking Results: How AI Influenced $262 Billion in Online Holiday Sales

Salesforce holiday data shows eye-popping numbers on the role of AI in boosting conversion, with notably higher rates compared to social media channels.

Features January 26

Levi’s Claims ‘Home Turf’ Advantage with Super Bowl Pop-Up Activations

Levi’s is celebrating the Super Bowl-generated spotlight on San Francisco, the apparel retailer’s home town, with Home Turf, a series of immersive pop-ups, product collaborations, music performances, sustainability workshops and…

News January 26

How Smarter Restaurant Tech is Powering Loyalty even as Dining Frequency Declines

As we enter 2026, restaurants are raising prices to offset inflation-driven costs just as diners are spending less. As guests question whether dining out is worth the cost, many are…

Executive Viewpoints January 26

NRF 2026 Takeaways: AI, Authenticity & the Human Factor

Featuring: Adam Blair, Editor, Retail TouchPoints and Kate Robertson, Editor, Shop Eat Surf Outdoor The NRF Big Show is always a whirlwind and this year was no exception. In this special episode…

Podcasts January 26
Ulta Beauty store in Kuwait.

Ulta Continues Middle East Expansion with UAE Debut

Ulta Beauty will make its debut in the United Arab Emirates with the opening of a store in the Mall of the Emirates on Jan. 29. The store will be…

News January 23
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