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Why Shipping is the Key to Unlocking Exceptional Customer Experience
Over the last few years, the growth of ecommerce has seen an unprecedented surge. Between 2019 and 2022, the total number of digital shoppers worldwide grew by roughly one billion,…
Executive Viewpoints June 19How Tech Can Enhance In-Store Merchandising, Personalization and Service
Featuring: Beth Warren, SVP Marketing, Creative Realities Shoppers are looking for more immersive in-store experiences – from personalized attention to customization and convenient access to products. But crafting the perfect…
Podcasts June 19Shein Takes Aim at Temu with Category Expansion, Brand Partnerships
In Shein’s ongoing efforts to stave off the threat of rival discount shopping app Temu (which overtook Shein as the No. 1 shopping app in America in April 2023), the company is expanding its…
News June 16Bonobos Founder Andy Dunn Joins WHP Global to Guide the Future of His Brand
Andy Dunn, founder of Bonobos, will join WHP Global in an advisory role to help the company manage the recently acquired Bonobos brand. He will partner with Express CEO Tim…
News June 16GNC Targeting Unlikely Segment with its Newest Product Offering — Gamers
Long a go-to for fitness and nutrition nuts, GNC is going after a new segment of consumers — gamers — as part of its ongoing mission to help “every competitor fuel…
News June 16Updated: Overstock, Sixth Street Place Bids for Bed Bath & Beyond’s IP
Overstock.com has reportedly placed a $21.5 million stalking horse bid for some of Bed Bath & Beyond’s assets, including its intellectual property, according to court documents seen by CNBC. Overstock…
News June 16Google Harnesses Generative AI for Virtual Apparel Try-On, Information ‘Snapshots’
Google is enhancing its use of generative AI through additions to its Shopping and Search features designed to help shoppers find items that fit their needs. The new options range…
News June 16Johnny Cupcakes Founder: ‘My $10,000 Mistakes Often Lead to $100,000 Ideas’
I don’t usually write stories in the first person, but I was inspired by Johnny Earle, Founder of Johnny Cupcakes — a “bakery” that doesn’t sell real food — to…
Features June 16RICE23: Netflix Insights Exec — ‘The Heart of Innovation is Understanding Humans’
Netflix has always been data-obsessed, long before that was seen as a must-have for any organization. And that focus on having a granular understanding of its customers and their behaviors…
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