Retail TouchPoints
Toys’R’Us Plans 120 New U.S. Stores in Time for the Holidays
Top Stories
Latest Posts
Stop: Your Customer Journey isn’t Benefitting Your Customer
The online shopping industry has surpassed 2.6 billion digital shoppers in the first half of 2023, with 33% of the globe now considered an online shopper. That said, there is…
Executive Viewpoints August 8
Porsche Debuts ‘Hospitality-Forward’ Car Retailing with New Studio Concept
Porsche has shifted its retail strategy into a higher gear with the debut of the first Porsche Studio concept in San Diego. Designed to make the car-buying experience more customer-centric,…
News August 8
Staples Partners with DoorDash to Offer Same-Day Delivery
Just in time for the back-to-school season, items from Staples are now available for same-day delivery via DoorDash. Nearly 1,000 Staples U.S. locations are participating, and deliveries are made in…
News August 7
Amazon Expands Telehealth Access Services Nationwide
Continuing to expand its healthcare footprint, Amazon has made its Amazon Clinic telehealth offering available across the U.S. The service, which debuted in November 2022, now provides message-based consultations in…
News August 7
Have Temu and Shein Thwarted Wish’s Hopes of a Comeback?
When it debuted back in 2010, Wish was the only game in town as far as manufacturer-direct discount shopping apps went. But times have changed dramatically in the 13 intervening…
Features August 7
How to Evolve and Personalize in the Digital Marketplace Economy
Digital marketplaces help you provide the personalization customers have come to expect, and in today’s crowded ecommerce space, the customer experience has never been more important. Global ecommerce sales are…
Executive Viewpoints August 7
The Generation Connection: How Dormify Taps Community to Drive Loyalty
Featuring: Amanda Zuckerman, Co-founder, President & Chief Brand Officer, Dormify If brands want to connect with the hearts and minds of today’s consumers, they need to foster a vibrant community…
Podcasts August 7
Amazon Generates 11% Revenue Boost in Q2, Forecasts Strong Q3
Amazon’s financial results for Q2 2023, which ended June 30, reveal that its investments in product expansion, fulfillment capabilities and new ad offerings have helped it beat initial projections. Revenue…
News August 4
L.L.Bean Expands to Dillard’s and Moosejaw, Plans 4 New Brick-and-Mortar Stores
L.L.Bean will open four new stores this fall, two in Massachusetts and two in Quebec, along with a French-language ecommerce site to support its Canadian stores. The outdoor goods retailer…
News August 4
Latest Podcasts
Latest Resources
