Retail TouchPoints
PetSmart’s Takes a Dig at AI Hype in New Ad
Top Stories
Latest Posts
Rocks for Rent: Zales Expands Rent-to-Buy Jewelry Program
Signet Jewelers is expanding the Zales jewelry rental program powered by Rocksbox, which Signet acquired in 2021. Targeted to customers looking to gear up for special occasions and weddings, the…
News July 20
Retailers Take Note: Generative AI is Killing the Single Voice of the Brand
Retail marketing lives and dies by one main principle: the voice of the brand. Once in a while it hits a mainstream nerve, forever changing culture, like the magic of…
Executive Viewpoints July 20
Walmart to Offer Sensory-Friendly Shopping Periods During BTS Season
Walmart will offer “sensory-friendly” hours for customers with sensory disabilities on designated days throughout the back-to-school shopping season. Every Saturday for the rest of July and all of August, from…
News July 19
Babies ‘R’ Us Makes its Return to Brick-and-Mortar, Setting the Stage for National Expansion
As the last surviving U.S. big-box baby chain, BuyBuy Baby, shutters its doors, a familiar name has returned to the retail landscape — Babies ‘R’ Us has opened its first…
News July 19
Sweaty Betty Rolls Out Mobile POS Across 73 Stores
Women’s activewear and lifestyle brand Sweaty Betty has rolled out the mobile POS from NewStore in 73 stores across the UK and Ireland. By replacing its legacy POS with NewStore’s…
News July 19
Poshmark Launches AI-Driven Visual Search Technology
Poshmark has debuted Posh Lens, a visual search solution that uses AI to help the resale marketplace’s shoppers find desired styles with just a photo. Posh Lens, which leverages visual…
News July 19
GNC Upgrades Loyalty Program with Free Healthcare Services
GNC is offering a range of free healthcare services to members of its paid loyalty program, GNC PRO Access. For $39.99 a year, PRO Access members will be able to…
News July 19
Lowe’s Rolls Out Same-Day Delivery Nationwide
Using its 1,700+ stores to support fast fulfillment, Lowe’s has expanded same-day delivery services across the U.S. in partnership with OneRail. Orders placed on Lowes.com or the retailer’s mobile app…
News July 19
Struggling with Associate Engagement? Follow These 3 Tips
According to a 2022 analysis, the turnover rate for hourly in-store retail positions is 75.8%. In addition, 63% of frontline retail managers are thinking about leaving their roles soon —…
Features July 19
