Retail TouchPoints

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To better serve shoppers in urgent need of outfit advice, Stitch Fix has launched new services, including a special Holiday Hotline.

Stitch Fix Launches ‘Holiday Party Hotline’ to Help Shoppers Find the Perfect Outfit

The Stitch Fix value prop has always centered around its robust data and analytics strategy — with so much insight into consumer behaviors and preferences, stylists can match shoppers to…

News November 17

Even Elves are Using AI This Year: Simon Debuts ‘HolidAI’ Tool in Two Malls

Since Santa’s magic only works in the vicinity of the North Pole, Simon Property Group has equipped “helper elves” with ChatGPT 4.0-powered AI technology to assist shoppers seeking the perfect…

News November 17

Amazon to Sell Hyundai Cars Online in 2024; Automaker Selects AWS as Cloud Provider

No, they won’t arrive on your doorstep in a giant box cushioned by packing peanuts, but Amazon customers in the U.S. will be able to purchase Hyundai cars online next…

News November 17

Computer Vision-Enabled App Helps Home Depot Improve On-Shelf Availability

The Home Depot has one major advantage over competing retailers that keep much of their inventory in back rooms, where it’s invisible to customers and associates alike. With its high…

Features November 17

Product Substitution: How Savvy Retailers and Manufacturers can Build Supply Chain Resiliency, Reduce Costs and Improve Customer Experiences

When customers place ecommerce orders, the last thing they want is an unhappy surprise. Shipping delays and stockouts lead to frustration and disappointment, especially when logistical problems impact time-sensitive purchases,…

Executive Viewpoints November 17

Alibaba Cancels Cloud Group Spinoff, Blames U.S. Chip Export Restrictions

Alibaba Group has nixed plans to spin off its Cloud Intelligence Group as a separate company, citing recently expanded U.S. export controls designed to “further restrict the export to China…

News November 16
New generative AI features land on Google Search in time for the holidays.

Google Helps Shoppers Find the Perfect Gift with Generative AI 

Earlier this month, Google debuted a slate of tools to help bargain-hunters find what they need this holiday season. Now the company is bringing generative AI into the mix as…

News November 16
Crate & Barrel has opened a new flagship in a historic building in NYC's Flatiron district.

Crate & Barrel Opens New NYC Flagship with Virtual Counterpart

Crate & Barrel has opened the doors of its new New York City flagship in a historic building in the Flatiron district. Serving as the brand’s first-ever immersive design store, the location…

News November 16

5 Coach Stores Deploy AR-Powered Try-On Tech for Holiday Campaign

At Coach locations in Boston, Atlanta, Miami, Toronto and Austin, Texas, visitors can see how they’d look sporting the luxury brand’s products, accompanied by holiday-themed imagery including a pearlescent ribbon…

News November 16
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