Retail TouchPoints

Latest Posts

Amazon has confirmed it is laying off “several hundred” jobs in its Alexa division, the latest move in the company’s significant cost-cutting measures.

Amazon Lays off Hundreds in Alexa Division, Homes in on Gen AI

Amazon has confirmed it is laying off “several hundred” jobs in its Alexa division, the latest move in the company’s strategic reprioritization and significant cost-cutting that began in early 2023.…

News November 20

Publix Promotes Murphy to CEO Post; Jones Named Executive Chairman

Publix has promoted its current President, Kevin Murphy, to CEO, while SVP John Goff will take on the President role. Current CEO Todd Jones has been named Executive Chairman, and…

News November 20

Walmart, TJX Provide a Few Bright Spots in Q3 Results

Several of the nation’s largest retailers, including Target, Macy’s, Gap and BJ’s Wholesale Club, struggled during Q3, with all reporting net sales declines and all but one showing a fall-off…

News November 20
David Jones, the Australian premium department store, has digitized its merchandising and buying process as part of its broader Vision 2025+ strategy.

Australian Department Store Digitizes Merch Buying Experience

David Jones, the Australian premium department store, has digitized its merchandising and buying process as part of its broader Vision 2025+ strategy. The retailer, which is known for curating the…

News November 20
Balenciaga has launched a new tech-enabled merch collection that allows consumers to use their smartphones and NFC to access exclusive music.

Balenciaga Launches Tech-Enabled Merch that Sings

Balenciaga is venturing into wearable tech with a new merchandise series that gives consumers exclusive access to media. The luxury fashion house is partnering with EON, a company specializing in…

News November 20

How True Classic is Bringing its Digital Strengths into the Physical World

Like many other DTC brands, True Classic made its first big impression online —  in its case with a series of humorous, fast-paced, mildly homoerotic commercials. Also like many other…

Features November 20

How Retailers can Combat the Rising Threat of Theft

Retail theft is on the rise, and many businesses are grappling with the financial fallout. In recent months, The Home Depot, Foot Locker, Target and other retail giants have suggested…

Executive Viewpoints November 20

Designing for Success: How Technology Decisions Shape Store Ops Strategies

Featuring: Nikki Baird, VP of Strategy, Aptos Results from Retail TouchPoints’ latest Store Ops Survey reveal that store ops budgets are increasing, and retailers are investing more in new in-store…

Podcasts November 20

Miniso

Miniso has painted Oxford Street pink with its new London flagship. The 3,000-square-foot store touts a new design concept and elevated shopping experience, and is the lifestyle brand’s largest location…

News November 17
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank