Retail TouchPoints
PetSmart’s Takes a Dig at AI Hype in New Ad
Top Stories
Latest Posts
Google Universal Cart: Retail Experts Weigh In
Google’s Universal Cart has drawn attention for checkout, but retail insiders say the bigger shift is AI becoming a new layer of discovery, recommendation and transaction.
Features June 24Security Was a Cost Center. Now It’s Operations Intelligence
For most retailers, the surveillance camera mounted on a parking lot pole has done a single job for a long time. It captures evidence after the fact: a theft, a…
Executive Viewpoints June 24Why Category Management Needs a Rethink for Today’s Omnichannel Retail Reality
Walk into any store today, or open any retail app, and it’s clear the “shelf” no longer lives in one place. It’s everywhere. It’s in-store, online, in search results, in…
Executive Viewpoints June 23As Top-Tier Malls Pull Ahead, the Bottom Tier Starts to Crack
A newly shuttered mall in Westminster, California, sits 20 miles from a thriving Irvine Spectrum Center on Orange County's 405 Freeway, a contrast that mirrors a national divide between top…
Features June 23Walmart Aligns Global Ad Business, Rebrands Sam’s Club Connect
Walmart used the Cannes Lions stage to announce a unified commerce media strategy spanning Walmart U.S., Walmart International and Sam's Club, alongside a rebrand of Sam's Club's advertising platform.
News June 22From Loyalty Data to Retail Media: Molly Hjelm’s Playbook for RedVest
Featuring: Molly Hjelm, CVP, RedVest Media at Ace Hardware Retail media has quickly become one of retail’s most important growth engines, but Ace Hardware is taking a different approach. One…
Podcasts June 22Small U.S. Retailers Going International: How to Align Your Brand and Convert in a New Market
Tariffs get the headlines, but global consumer intent has been remarkably durable across changes in trade policy. A 2022 ecommerce study from Flow found that 67% of online shoppers have…
Executive Viewpoints June 22Kroger CEO Greg Foran Details Grocer’s Growth Strategy
Following his first 100 days, the former Walmart CEO outlined plans to cut costs, improve store execution and expand the grocery retailer's footprint amid economic pressures on the company's Q1…
News June 19QVC Chief Merchant Rosalia Bucaro Polizzi on Social Shopping and Reaching New Consumers
After QVC filed for Chapter 11 bankruptcy in April, the company is forging ahead with its transformation strategy and was named a Tik Tok Seller of the Year.
Features June 18


















