Retail TouchPoints
Toys’R’Us Plans 120 New U.S. Stores in Time for the Holidays
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Breaking Barriers: How Brick-and-Mortar Retailers can Deliver Exceptional Customer Experiences
People have been saying “Retail is dead” for several years now. The problem is it simply isn’t true. Multinational athletic apparel retailer Lululemon recently announced its net revenue increased 20%…
Executive Viewpoints December 26
Winning Over Baby Boomers with High-Quality Product Imagery
In today’s ever-evolving ecommerce landscape, the battle for consumer attention and loyalty rages on. Among the many factors that influence shoppers’ decisions, one stands out as a game-changer: high-quality product…
Executive Viewpoints December 26
4 Ways QR Codes are Transforming the Retail Shopping Experience
The next era for retail is already underway, and it all starts with the simple but powerful scan of a code. Nearly 50 years ago, UPC barcodes changed the game…
Executive Viewpoints December 22
Cultureverse: Creating Virtual Experiences with Intention and Impact
Walmart partnered with People of Crypto (POC) Lab to develop an interactive, virtual odyssey designed to commemorate Hip Hop’s 50th anniversary. The virtual experience is designed as a “choose your…
Features December 21
Ulta to Debut Revamped Loyalty Program in the New Year
Ulta Beauty will kick off 2024 with a fresh look for its loyalty program a decade after its debut in 2014. Beginning Jan. 1, 2024, the Ultamate Rewards loyalty program…
News December 21
The Christmas Song Retail Workers Hate Most is…
The holiday season brings joy, magic, beautiful decorations and a soundtrack of carols and standards that we revisit year after year. Sure, these tracks may get us in a festive…
News December 21
The Latest Buzz: Whole Foods Enhances Support for Pollinators
Whole Foods Market has introduced a new “pollinator policy” for its produce and floral purchasing. By 2025, all growers will need to implement integrated pest management (IPM) systems prioritizing preventative…
News December 21
7 Stories that Shaped 2023 — and What They Foretell for 2024
The editors of Retail TouchPoints are sharing our picks for the seven most consequential stories of 2023. As usual, there were lots to choose from — that’s standard for such…
Features December 21
Why Retailers’ Obsession with Conversion is Keeping Them from…Converting
It’s no secret that retailers and brands have become obsessed with driving conversion in their quest to recover the more than half of shoppers who abandon checkout before completing their…
Executive Viewpoints December 21
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