Retail TouchPoints
Toys’R’Us Plans 120 New U.S. Stores in Time for the Holidays
Top Stories
Latest Posts
CVS Teamsters Serving Mid-Atlantic Region Vote to Authorize Strike
More than 500 drivers and warehouse workers at the CVS distribution center in Fredericksburg, Va. have authorized a strike via the Teamsters Union Local 592. The DC serves the Washington,…
News April 16
After Kicking off Shoes, Allbirds Dives into AI Computing Infrastructure
Barely two weeks after selling its intellectual property (IP) to American Exchange Group for $39 million, Allbirds is ready to fly in a new direction. The company has secured $50…
News April 16
The New Store Imperative: Build Associate Confidence, Reduce Operational Strain
Retail in 2026 is moving faster than most organizations can manage through effort alone. Customers expect clear answers, quick adjustments and smooth experiences wherever they engage. Inside stores and across…
Executive Viewpoints April 16
The Agentic Commerce Paradox: It’s Already Here, and it’s Also Still Evolving
AI-powered agentic commerce, while still representing just a small fraction of all retail sales, has been growing so quickly that that fact is likely to change — and soon. In…
Features April 16
Wedding Gowns and Cappuccinos: How David’s Bridal and Starbucks are Reshaping Shopper Journeys with AI
Two very different shopper journeys — selecting a wedding dress and buying that all-important cup of coffee — are being reshaped by AI chat agents. David’s Bridal is offering a…
News April 15
Walmart Offers Maintenance and Facility Services to Companies Nationwide
Walmart has introduced Upstream Facility Services, bringing the in-house maintenance expertise that supports thousands of Walmart and Sam’s Club stores to companies across the country. Upstream, which currently focuses on…
News April 15
Future-Proofing Retail Supply Chains: Strategies for Meeting the Demands of Modern Consumers
For years, the retail supply chain has been playing a high-stakes game of catch-up. Faced with unprecedented wage inflation, an aging workforce and the relentless pressure of omnichannel expectations, many…
Executive Viewpoints April 15
Megan Thee Stallion, ‘Devil Wears Prada’ Help Walmart Boost Fashion Cred
Walmart’s EVP of Fashion Denise Incandela wants the value retailer to be customers’ first choice for fashion. It’s a lofty goal, but she’s making strides, as evidenced by two new…
News April 14
NYC’s First City-Owned Grocery Store to Open in 2029 as Mamdani Stresses Affordability
New York City will open the first of five promised subsidized grocery stores in the Manhattan neighborhood of East Harlem by 2029. Mayor Zohran Mamdani had promised one store in…
News April 14
Latest Podcasts
Latest Resources
