Retail TouchPoints

Latest Posts

Rite Aid homepage

Rite Aid ‘Marks a New Beginning’ as Private Company with Emergence from Bankruptcy, New CEO

Rite Aid has successfully completed its financial restructuring and emerged from Chapter 11 as a private company. The chain now has a smaller store footprint of approximately 1,300 stores, down…

News September 4
Eastern Mountain Sports storefront

UPDATE: UK’s Mountain Warehouse Acquires Eastern Mountain; All Bob’s Stores to Close Following Bankruptcy

[Update as of Sept. 4, 2024] UK retailer Mountain Warehouse has been approved to acquire seven Eastern Mountain Sports (EMS) stores after no other offers followed the chain’s August 2023…

News September 4

Reimagining Retail: Where Online Meets the High Street

Embracing the Evolution In an era when digital convenience often reigns supreme, physical stores face the challenge of declining foot traffic. Despite the undeniable appeal of online shopping, which offers…

Executive Viewpoints September 4

Next-Gen Retail: Crafting the Ultimate Omnichannel Journey

In today’s world, a stellar customer experience (CX) isn’t just a nice perk with which to provide customers — it’s table stakes. Consumer expectations are at an all-time high, and…

Executive Viewpoints September 4

Sloomoo Institute Makes West Coast Debut with ‘Awe-Inspiring’ Space

Sloomoo Institute, the ultimate slime museum, is opening its fifth location in the heart of Los Angeles, marking its first big move on the West Coast. The company’s highly immersive…

News September 4

Fossil Boosts Site Visit Revenue 14% with AI-Powered Customer Insights

Watchmaker Fossil Group’s Canadian subsidiary has boosted its online sales volume, including a 14% increase in revenue per site visit, by leveraging an AI-powered solution that analyzes and predicts customer…

News September 3
Stitch Fix has refreshed is experience and fashion offerings.

Stitch Fix Styles a ‘Modern and Dynamic’ Future with Reimagined Brand, Experience

Following several years of weak sales and a shrinking consumer base, Stitch Fix has launched a transformation strategy that aims to reimagine how the online styling service engages with its…

News September 3

What Does the Future Hold for IRL Experiences?

Although store design and experience teams expect to have higher budgets over the next year, they’re increasingly plagued by the same challenges — and some new ones to boot. Retail…

Features September 3

Academy Sports Plans to Open 9 New Stores This Fall

Academy Sports + Outdoors has revealed the locations of the nine new stores it plans to open this fall, bringing it closer to the goal the retailer set in March…

News September 3
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank