Retail TouchPoints
Foot Locker Drags Down Dick’s Outlook as Brand Promotions Spread Across the Market
Top Stories
Latest Posts
Harvesting Loyalty Via Facebook: Give Customers Their ‘15 Minutes of Fame’
Tapping the community vibe on Facebook, some retailers are taking a page from Hollywood’s playbook, giving their “fans” 15 minutes of fame while simultaneously leveraging key CRM strategy. Let’s talk…
News February 4New Keynote Study Says Mobile Commerce Still in Infancy
Best Buy ranked number one in mobile home page performance, according to a recent study conducted by Keynote Competitive Research, the industry analysis group of Keynote Systems, provider of on-demand…
News February 4Abercrombie & Fitch and Hollister Go Mobile with Digby
Abercrombie & Fitch has taken its brands to the mobile channel. The retailer has enlisted mobile commerce solutions provider, Digby, to build, manage and operate mobile storefronts for both its…
News February 47 Ways to Innovate During Recession
By Andrew Razeghi, Professor, Kellog School of Management, Northwestern University Moments of economic turbulence provide the unique opportunity to start new businesses, launch disruptive new products, and strengthen customer loyalty…
News February 4Solution Spotlight: M-DOT Network Platform Streamlines Coupon Usage
Concept:The couponing industry is moving into the digital age as numerous Web, mobile, and device-oriented solutions are now in place to deliver digital content. The problem is there is not…
News February 36 Big Ideas for a New Decade in Retail
By Doug Stephens, President, Retail Prophet I had coffee recently with a friend who works in the mobile technology sector. We were talking about how much progress had taken place…
News February 3Macy’s, HSN, Sony Top Online Customer Satisfaction Charts From Foresee Results
Coming off the most critical selling period of the year in e-retail, U.S. retailers have been given an unexpected gift — an uptick in customer satisfaction. The 2009 ForeSee Results…
News January 28The Wet Seal Taps “Shop With Me” Platform to Offer Social Shopping
Apparel & accessory specialty retailer Wet Seal recently launched the Shop With Me application from Sesh, Inc., a real-time, interactive social shopping application on www.wetseal.com. Sesh’s technology platform is designed…
News January 28Microsoft & Intel Partner To Transform Digital Signage Experience In Retail
The digital signage market reached $3.9 billion in total revenue in 2009 and is expected to continue to grow at a rate of 20% annually, according to IMS Research. Retail…
Features January 28
Latest Podcasts
Latest Resources
