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Facing Economic Uncertainty In The U.S., Retailers Opt To Go Global
Part 1 of the Retail TouchPoints Global Growth Report Following the recent economic downturn, many U.S. retailers are struggling to make up for lost time and money. According to Deloitte…
Features July 7Endeca Unifies Shopping Channels To Deliver Actionable Customer Insight
Concept: Endeca InFront is a customer experience management (CXM) platform designed to power adaptive digital experiences for customers through multiple channels. InFront connects to backend technologies and data sources to…
News July 7Bulletin Board: Week of 7-5-11
GGC Software Holdings And Infor Acquire Lawson Software GGC Software Holdings, Inc. recently acquired Lawson Software, a business application software provider, maintenance and customer consultant. Lawson has been combined with SoftBrands,…
News July 7Cross-Channel Plan For Mobile Engagement: Convergent Commerce Series, Part I
By Dan Lowden, Vice President of Marketing at Digby As smartphone growth soars to over one billion users worldwide by 2014, there is little doubt that the intersection of mobile and…
Executive Viewpoints July 7Duane Reade NYC Flagship Offers Interactive Experiences, Upscale Products And Services
Taking an alternative approach to the traditional drugstore model, Duane Reade unveiled its new flagship store at 40 Wall Street in New York, open to the public July 6, 2011.…
News July 6IHL Survey: Kiosk Market Rebounds; Customer Usage Up To 70%
After two difficult years in 2008 and 2009, kiosk shipments rebounded in 2010, according to IHL Group’s “2011 North American Self Service Kiosk Market Study,” released on June 30. Self-Checkout…
News July 5H&M, Sports Authority Join New foursquare And American Express Mobile Commerce Rollout
Location-based applications like foursquare, shopkick and Loopt have transformed shopping into the ultimate gaming experience, rewarding customers with points and badges when they check in to vendor locations. With the…
News July 1TouchPoints TV: Miles Tedder, Anna’s Linens
Miles Tedder, Senior VP of IT & Supply Chains, Anna’s Linens RTP caught up with Senior Vice President of IT & Supply Chains at Anna’s Linens Miles Tedder during JDA…
News July 1Retailer Survey: Customer Satisfaction Remains Top Priority
For many retailers, supply chain optimization and employing efficient in-store strategies are key in developing a streamlined purchasing process. Although optimizing the shopping experience is important, companies are focused on…
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