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Retail Workforce Management Is About Understanding The Customer Experience
I don’t know about you, but I take most of the articles I read about the retail customer today with a pinch of skepticism. If we are to believe everything…
Executive Viewpoints October 5Clickstream Data Enhances Campaign Planning at Cabela’s
“If you don’t have a strategy against one of your biggest assets — your data — then you probably won’t be in business in 50 years,” asserted Corey Bergstrom, Senior…
News October 5AutoTrader.com, Target Implement IBM Smarter Commerce Upgrade
IBM has expanded Smarter Commerce to help companies manage and adapt to consumers’ ever-changing shopping behaviors. The Commerce-as-a-Service upgrade accelerates and extends Smarter Commerce to improve how retailers track and…
News October 4Motorola Mount Imager And Micro Kiosk Speed Service, Strengthen Loyalty
Mobile technology is developing so rapidly that it is becoming a prime tool for speeding service and increasing customer loyalty. SMS opt-ins, QR codes, mobile storefronts and other mobile applications…
News October 3Card-Linked Offers Tap $115B Market
By implementing card-linked offer programs, retail companies can gain automatic access to more than $115 billion that U.S. consumers spend annually during 1.7 billion transactions, using credit, debit and prepaid…
Features September 30Exclusive Survey: Cross-Channel Checkup
Cross-Channel is now part of everyday language in the boardrooms and on the store floors of today’s most successful retail businesses. Cross-Channel customers are more profitable than single-channel customers, according…
News September 29The Optimized Mobile User Experience
Convergent Commerce Series, Part II Mobile commerce has quickly advanced past a cut-and-paste of a retailer’s ecommerce site—it is a viable, independent channel that needs its own strategy, unique capabilities,…
Executive Viewpoints September 28CLOVR Amps Up Loyalty Initiatives Via Card-Linked Offers
Concept: CLOVR Media is a universal card-linked offers (CLOs) platform, designed to allow retail and product discounts integration directly into banner, mobile, video and traditional advertising. Card-linked offers connect discounts…
News September 28NCR Partners With Sparkfly; Rolls Out CPMobile
NCR Corporation recently announced the launch of CPMobile, a mobile retail management solution that enable retailers to engage more directly with consumers. The solution offers full integration with the Radiant…
News September 28
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