Retail TouchPoints
From Pilots to Peak Season: What Lowe’s, Academy Sports and Industry Experts Share What’s Working with AI in Retail
Top Stories
Latest Posts
HauteLook Boosts Smartphone Purchases By 700% During Black Friday
Black Friday 2011 was a success for the retail industry, with 226 million shoppers visiting stores and e-Commerce sites throughout the weekend, up from 212 million in 2010, according to…
News December 7Parlux Increases Warehouse Efficiencies, Reduces Labor Costs By $60,000 With Manhattan Associates
As a result of a warehouse management system upgrade from Manhattan Associates (MA), Parlux Fragrances reported a 25% increase in the number of boxes put through the system domestically, and…
News December 6Linkable Networks Integrates Marketing Efforts And Deals, Strengthens Loyalty Initiatives
Offers linked to credit and debit cards allow retailers to connect sales and deals directly with shoppers’ accounts, allowing seamless buying processes and encouraging loyalty. By 2015, retail companies leveraging…
News December 5Lengthier Black Friday, Cyber Monday Surpass Retail Expectations
Many retailers opened their doors earlier on Black Friday this year. Consumers made their way to online and brick-and-mortar stores as early as Thanksgiving night in search of the best…
Features December 2Mobile And Social Input Impacts Voice Of The Customer Strategies
In today’s retail environment, customer-centric strategies are fueling retailers’ tactical approach to shopper interactions and engagement. The Voice of the Customer (VoC) has been a critical method of measurement, but…
Features December 1How Social Media Customer Feedback Helps Retailers Enhance the Customer Experience
Much is written about social media and its impact on brands and consumer opinions. Even more commentary has surfaced on listening platforms used to help organizations capture customer feedback online.…
Executive Viewpoints December 1A “Cyber Friday” Means A “Black Monday” For Malls
As I sat thoughtfully on a Sunday afternoon, wedged between Black Friday and Cyber Monday, I had a mobile premonition that times are a’changing. Is Black Friday becoming Cyber Friday? That would…
News December 1Moosejaw Implements CrossView Mobile POS To Enhance Customer Satisfaction
Moosejaw recently announced the implementation of CrossView’s new handheld mobile POS solution into Midwest stores. Based on the Apple iPod Touch, the CrossView Mobile POS is designed to deliver functionality…
News December 1Maple Lake QuickAssortment Solution Refines Product Assortment Management, Enhances Customer Satisfaction
Concept: Maple Lake, a software and services provider for specialty retailers worldwide, recently launched the latest version of its QuickAssortment merchandise planning solution. The new software was developed in response…
News December 1
Latest Podcasts
Latest Resources
