Retail TouchPoints

TouchPoints TV: Jennifer Hartle, DirectSource

Jennifer Hartle, Direct Source As the proliferation of mobile devices is significantly changing the way retailers communicate with customers, Hartle highlights the role of QR codes, Near Field Communication (NFC)…

David’s Bridal Releases Mobile Optimized Site To Reach Tech-Savvy Brides-To-Be

Now that smartphones are ubiquitous, it’s no longer outlandish for consumers to browse, research and/or buy on their Android, iPhone or tablet devices. The researching process is particularly important for…

2011 Retail Holiday Analysis [Infographic]

Social Commerce: The New Era Of E-Commerce -Part I

The following article is Part I of a two-part series covering Social Commerce: what it is, why it is important to the retail industry and how leading merchants are using…

Debunking The Black Friday Discount Myth: Retailers Need a 24/7/365 Pricing Strategy

Black Friday and Cyber Monday ― best known for glittering price offers and festively wrapped deals — attract gift-minded customers like a wreath to a front door. But these purchasers…

Bringing More In-Store: How Mobility And IT Investments Impact Customer Satisfaction And Loyalty

When you really think about it, mobile technology has transformed just about every facet of our lives.  It has changed the way we communicate; when and how we access information;…

Strangeloop Mobile Site Optimizer Speeds Content Delivery For Enhanced User Experience

Given the continued rapid growth of mobile device adoption, shoppers expect a stellar, mobile-optimized experience from the e-Commerce web sites they visit. Industry insiders note that whether or not a…

iPerceptions Introduces Concept Clouds For More Accurate Retail SEO Campaigns

Web-based Voice of Customer (VoC) analytics provider, iPerceptions, recently announced the addition of Concept Clouds to its 4Q Suite and webValidator Continuous Listening solutions. The Concept Clouds integration is designed…

e-Dialog Launches Conversation Manager To Increase Data Retrieval

Digital marketing solutions provider, e-Dialog, recently introduced Conversation Manager within its Precision Central™ Marketing Suite. The new solution is fully integrated into the e-Dialog Precision Central Marketing Suite, and offers…