Retail TouchPoints
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TouchPoints TV: Scott Clements, Tyco Retail Solutions
Scott Clements, Tyco Retail Solutions Clements shares his thoughts on key industry trends around connecting with consumers. Store associate engagement, in connection with social networking and mobile technology, must combine…
News January 30TouchPoints TV: David Landau, Manhattan
David Landau, Manhattan Associates Landau accepts a Customer Engagement Awards appreciation certification for Manhattan Associates’ work with David’s Bridal. He also discusses industry trends related to fulfilling customer orders effectively…
News January 30New Study Helps Retailers Reach Millennials [Infographic]
To thrive and survive in the competitive marketplace, retailers must have a firm understanding of the shopping preferences, and browsing and buying behaviors, of young, tech-savvy consumers. New research from…
News January 30TouchPoints TV: Greg Petro, First Insight
Greg Petro, First Insight The retail industry has been buzzing about the concept of gamification to improve customer engagement. Petro discussed the company’s gamification platform, and how it helps retailers…
News January 30TouchPoints TV: Jeff Warzel, David’s Bridal
Jeff Warzel, David’s Bridal David’s Bridal, a First Insight customer, has applied the solution to its product assortment strategy for bridal gowns. Warzel highlights how David’s Bridal avoids the price…
News January 30#RILAchat Rewind: Sustainability in Retail
Thank you to everyone who joined the Retail Industry Leaders Association (RILA) Sustainability discussion on Twitter featuring Nick Aster of Triple Pundit, Adam Siegel of RILA and Debbie Hauss of…
Executive Viewpoints January 27Incite Amps-Up Loyalty Programs With Social Sharing Features
As social networking and word-of-mouth strategies become more prominent within the retail industry, merchants are striving to increase brand penetration via platforms such as Facebook, Twitter and foursquare. To make…
News January 27TouchPoints TV: David’s Bridal Honored With Customer Engagement Award
Michael Toth, VP of Business Systems, David’s Bridal For David’s Bridal, timing is everything. Through a partnership with Manhattan Associates, the bridal apparel and special occasion merchant has been able…
News January 27Receipts & 2011 Holiday Return Fraud
Although several retailers have reported increase in sales during the holiday shopping season, 2011 showed less holiday return frauds. This infographic highlights the National Federation’s 2011 Return Fraud Survey…
Executive Viewpoints January 26
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