Retail TouchPoints

The C-Suite’s Perspective On Using Data To Boost In-Store Conversion

Moving Beyond CRM & BI To Improve The Customer Experience

Bringing The Benefits Of The Online Experience Into The Store

Embracing the Social Shopper

A BrightTALK Channel

Mobilizing Store Associates To Motivate Sales

Connected Consumer Series – Live Channel

Benjamin Moore Optimizes Customer Engagement With Mobile Publishing

The interactive, high-definition features of tablet technology have provided retailers with an ideal outlet for boosting mobile engagement and purchase intent. Tablet traffic has grown 10 times faster than smartphone…

Life is good Revamps E-Commerce Site To Promote Charitable Efforts

The e-Commerce site is a top channel for consumers to learn about a brand, its offerings and values. As a result, it is vital that retailers create an engaging browsing…

Getting Closer To The Customer [Infographic]

Retailers have numerous opportunities to engage with customers, to provide information, answer questions and respond to complaints. To date, a large percentage (44%) of companies have left customer communication solely…