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NRF: Trump Tariffs Would Subtract $78 Billion in Spending Power from U.S. Consumers

A new study from the National Retail Federation (NRF) revealed that former (and now future) President Trump’s plans to significantly increase tariffs, particularly on goods from China, would cost American…

News November 6

We Need to Talk About Porch Piracy 

In an era when online shopping is not just a convenience but a way of life, a new menace is plaguing consumers and retailers alike: porch piracy. Our recent research…

Executive Viewpoints November 6
Verizon storefront

30-Year Verizon Veteran Shares How Retailers can Turn ‘Just Jobs’ into Careers

Kevin Zavaglia took his first job with Verizon in 1994 as a junior sales associate, back when the company was still Bell Atlantic. Flash forward 30 years, and Zavaglia has…

News November 6
Ikea restaurant exterior

Swedish Meatballs on Demand: Ikea Opens Standalone Restaurant in UK

Ikea has opened the doors of its first standalone restaurant, on King Street in the UK’s Hammersmith district of West London. The restaurant is located next door to the retailer’s…

News November 5
Food Maxx store exterior

Amazon Expands Grocery Delivery Offerings with FoodMaxx in California, Jüsto in Mexico

Amazon continues to expand its grocery delivery services through a new partnership with California chain FoodMaxx, expansions of its partnerships with Save Mart and Lucky Supermarkets, and a new deal…

News November 5

Lowe’s Debuts Digital Home Platform for Loyalty Program Members

Lowe’s has introduced a “Digital Home Platform” that offers members of the retailer’s MyLowe’sRewards program free personalized information about the products in their home — including warranties, manuals, maintenance guidelines,…

News November 5

Dollar Tree CEO Steps Down, Citing Health Issues

Rick Dreiling has stepped down from his position as Chair and CEO of Dollar Tree. COO Michael Creedon Jr. has been named Interim CEO, and Edward Kelly III, lead Independent…

News November 5

Grocery Trend Report: Upgrading Digital Shopping to Support ‘Power Users’ and Appealing to Ethno-National Identities

The in-store grocery shopping experience has held on to its appeal, even as supermarket retailers have realized they also need to offer customers simple, yet personalized, ecommerce options. Additionally, several…

Features November 5

The Login Effect: The Role of Customer Authentication Psychology in Retail Success 

Picture this: You’re about to buy something online, but the site doesn’t remember who you are, so you go buy your item elsewhere, or just not at all. What might…

Executive Viewpoints November 5
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