Retail TouchPoints

From Yuppies to Yemmies: How To Market To Millennials Without Boring The Boomers

  The term “Yuppie” was coined at just about the time the Millennial generation was born. Both made the scene about 1980, and in many cases Millennials are the children…

Avoiding Mistakes That Could Halt Holiday Revenues

As retailers gear up for the holiday shopping season, many could miss critical Q4 sales by not realigning marketing strategies with shifting consumer shopping habits. A new research report from…

Hively Delivers Instant Access To Customer Feedback

Best-in-class retailers rely on customer feedback strategies to determine effectiveness of store associates and customer service representatives, among other issues. But standard email- and web-based surveys, as well as other…

French Connection Cuts Costs With SAP Stock Scheduling

Retailers are seeking more cost efficient ways for IT staff members to track and manage operations and system updates. This efficiency particularly is essential for retailers utilizing overnight shift teams…

L’Occitane, a high-end beauty products retailer, more effectively tests web site and email messaging, offers, images and other content, with help from the Agility Suite, a testing and personalization solutions…

Montblanc CEO Shares Pricing And Brand Marketing Insights

As showrooming and online price comparisons induce brands and retailers to lower prices, many products and services essentially have become commodities. Differentiation has emerged as the key element in engaging…

IHL Webinar: Retailers Debate Cause Of Out-Of-Stocks

More consumers are turning to online retailers such as Amazon to browse and buy items. These shifting consumer behaviors can, in part, be attributed to the fact that many brick-and-mortar…

RetailNext Reports Big Data Milestone

The collection and application of Big Data is significantly impacting IT spending and retail strategies. Gartner predicts that Big Data will drive $34 billion of IT spending in 2013. On…

ePrize Unveils Passbook Functionalities

ePrize, a digital and mobile engagement solutions provider, announced the availability of real-time, location-based Passbook capabilities for brands seeking to leverage the latest iOS6 mobile commerce feature to better connect…