Retail TouchPoints

BI Gains Traction In WFM Solutions For Improving Customer Service

Insightful and informed store associates are essential to improving in-store customer engagement and positive brand experiences. Yet many retailers are unable to effectively serve their shoppers, as showrooming, increased labor…

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ZooStores.com Boosts Sales 73% On Black Friday And Cyber Monday

Retailers experienced a record high in e-Commerce sales from Thanksgiving Day to Cyber Monday 2012, with total online transactions exceeding $1 billion during the weekend, according to comScore research. ZooStores.com,…

Epson Releases Wireless Printer For iOS And Android Devices

Epson America recently announced that its Mobilink P60 thermal printers now are available with Bluetooth connectivity for iOS and Android mobile operating systems. Available in receipt and label versions, the…

The 2012 Holiday Shopper Unwrapped [Infographic]

As more consumers continue to shop this holiday, 84% plan to complete their “Santa lists” by shopping online. The majority (88%) of consumers said they will be researching products online…

The Holiday 2012 Shopper Unwrapped [Infographic]

As more consumers continue to shop this holiday, 84% plan to complete their “Santa lists” by shopping online. The majority (88%) of consumerssaid they will be researching products online prior…

Arroweye Powers “Dropoints” Cents-Off Gift Cards

Arroweye Solutions, a digital producer of customizable plastic gift, incentive and payment cards, announced that it is powering the customization capabilities for Drop Tank, a new online incentives products company.…

A Decade Of Retail

Recently, Retail TouchPoints had the opportunity to speak with Brad Fick from Direct Source, and find out his viewpoints on how technology has changed retail over the past decade. Retail…

Brands Boost Email Marketing By 10% During Black Friday And Cyber Monday

Brand marketers increased their use of email to capture online sales over the promotional period surrounding Thanksgiving, Black Friday and Cyber Monday, according to a new report from Bronto Software.…