Retail TouchPoints

TouchPoints TV at #NRF13: Brad Fick, Direct Source

  Brad Fick, President, Direct Source Fick shares insights on in-store mobile strategies. “On the mobile POS front, the majority of my clients are either looking at replacing the standard…

NRF Session: Coca-Cola “Opens Happiness” For Consumers And Retailers

Customer-centricity, key for increasing engagement with retail audiences, was a primary focus during educational sessions and discussion at the 2013 National Retail Federation (NRF) BIG Show. During a keynote session,…

Zebra Technologies Acquires StepOne Systems

Zebra Technologies recently completed the acquisition StepOne Systems, a mobility software company. The terms of the deal have not been released. With this new purchase, Zebra will be better equipped…

Harris Teeter, a regional grocery retailer, is switching to a cloud-based version of Web dSignShop from AccessVia to better manage in-store shelf-edge sign printing. Harris Teeter has been self-hosting Web…

Caché Personalizes Digital Messaging With Usablenet Mobile App

Today’s hyper-connected omnichannel consumers jump from one touch point to the next throughout the day, while browsing inventory, researching specific products and completing transactions. To succeed in this marketplace, retailers…

Foodland Streamlines Staff Management With Traffic Counting

Today’s time-starved consumers want to complete transactions quickly and seamlessly, especially in grocery stores, where shoppers are rushing to complete their lists and move to check out. To ensure shoppers…

TouchPoints TV at #NRF13: Scott Knaul, Workforce Insight

  Scott Knaul, Vice President of Retail, Workforce Insight Knaul discusses the current Workforce Benchmarking Survey, being conducted among the retail community. The research covers workforce solutions and strategies, helping…

Harnessing Social Media Feedback To Fuel Your Marketing CampaignsBy Alicia Fiorletta Because shoppers are leveraging a variety of channels to browse and buy, they have an array of opinions to…

Mobile Showrooming Leads To Increased Price-Matching In 2013

Following is Part 1 of the Retail TouchPoints series focused on Pricing Challenges In An Omnichannel World. Part 2, which offers insights into how retailers are tailoring their pricing strategies…