Retail TouchPoints

Signet Jewelers Increases Online Sales By 49% With Improved Cross-Channel Experience

Consumers’ savvier researching, browsing and buying strategies has forward-thinking retailers focused on merging communication and commerce channels to create a unified, 360-degree shopping experience. Signet Jewelers recently collaborated with IBM…

Office supply vendor and retailer OfficeMax is dipping into the channel world through a new “store-within-a-store” concept in which the brand is establishing a network of retailer “partners.”

Apple, Costco Named Among Top 100 Best Retailers To Work For

The Retail Life, an online retail community, recently announced its first annual list of 2012 100 Best Retailers To Work For, selected by its retail worker members. Criteria for the…

Study Highlights Americans’ Interest In E-Cards This Valentine’s Day

More than one in three Americans planned on sending an e-card for Valentine’s Day, with morning the most popular time to do so, according to a study commissioned by SOASTA,…

Texas Roadhouse Sees 71% Higher Engagement On Facebook Place Pages

Merchants are working towards building stronger relationships with customers by putting a more relevant and local spin on their cross-channel marketing strategies. By harnessing the power of Facebook Place Pages,…

ECCO Shoes Streamlines Omnichannel Engagement With Cloud-Based Solutions

Today’s consumers bounce from channel to channel, and expect consistent, seamless browsing and buying journeys across all digital and physical touch points. To better address these shopping behaviors and heightened…

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Cell Phone And Web: The Perfect Valentine’s Day Couple [Infographic]

Mobile technology and the web are saving Valentine’s Day for many couples, since 20% of all people wait until 48 hours before the holiday to consider a gift or gesture.…

Retailer-Supplier Collaboration: New Rationale Justifies Investment

This is Part 1 of the Retail TouchPoints series, titled: Retailer-Supplier Collaboration: The New Operational Imperative. Based on conversations with retailers, analysts and other industry experts, this 4-part feature examines…