Retail TouchPoints

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SDL Acquires Bemoko To Extend Customer Experience Management Leadership

SDL, a provider of software and services designed to improve customer experience management, has acquired bemoko, a supplier of mobile web solutions. The acquisition will leverage content targeting, personalization, campaign…

Leading Retailers Embrace New Solutions To Drive Omnichannel Success

  Following is Part 2 of the Retail TouchPoints series focused on Analyzing The Omnichannel Consumer. In this article, innovative retailers share their strategies for connecting the communication and commerce…

The Future Of Retail: Harnessing Technology And Big Data For Big Sales

When it comes to the use of technology in retail, we’ve only begun to scratch the surface of what can and will be done in the near and long term.…

Standing Out In A Crowd(ed) Inbox

During the holiday season, the average consumer receives about 38 promotional emails from retailers each week, according to Chad White, Research Director at Responsys. That’s an average of 5.4 emails…

Mid-Market Retailers Compete Using Cross-Channel Execution

More mid-market retailers are embracing cross-channel strategies in order to compete in an increasingly challenging marketplace. Almost one third (32%) of retailers are addressing cross-channel challenges in 2012, up from…

Checkpoint Systems Offers Video Solution For In-Store Marketing, Loss Prevention

In-store video applications can empower retailers to improve the brick-and-mortar experience in several ways. Pairing content publishing capabilities with video, audio and live camera feeds, these cutting-edge solutions allow merchants…

South Bend Brew Werks Adds New Payment, Loyalty Options With Genius

The payment space constantly is evolving, particularly with the U.S. transition to the Europay, MasterCard and Visa (EMV) global standard, and the increasing adoption of Near Field Communication (NFC) and…

Instead Of Re-Platforming, Revisit Your Site Search

By Terry Costa, VP of Marketing, SLI Systems Most online retail sites reach the point where they need to upgrade, or possibly even replace their existing eCommerce platform. This is…