Retail TouchPoints

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Blinds.com Captures Customer Feedback With iPerceptions

In order to develop a base of loyal, repeat customers, retailers must keep a constant pulse on satisfaction and sentiment. By collecting data on customers and their expectations, retailers can…

News October 28

Showrooming Goes Virtual: How E-Commerce Retailers Can Deal With It

By Andrew Scarbrough, Co-Founder and COO, PriceWaiter Showrooming has been around for decades. First, it started with consumers rolling into your brick-and-mortar shoe store, trying on shoes and then buying at your local…

Executive Viewpoints October 28

Pandora Adds Sparkle To The Customer Experience With Microsoft Dynamics

Pandora, a jewelry and accessories retailer, has seen a surge in popularity in recent years, especially with its line of charms and charm bracelets. With a vision to become the…

News October 25

Kohl’s Sees 28% Increase In Online Sales With Oracle Commerce

Kohl’s saw online sales increase by 28% during Q2 2013, following the retailer’s transition to Oracle Commerce. The e-Commerce site, in addition to an implementation of Endeca, an unstructured data…

News October 25

ZALORA Centralizes Business Operations With JustEnough

ZALORA, a Southeast Asia-based online fashion retailer, has selected JustEnough to help manage the retail and wholesale business.  ZALORA will implement the Merchandise Financial Planning and Assortment Planning software solutions…

News October 24

Convert More Site Visitors To Customers With High-Impact Targeting

Progressive businesses are re-inventing engagement strategies by steering away from a “one-size-fits-all” approach and instead are tailoring interactions based on specific behaviors, wants and needs. These companies are engaging customers by…

Executive Viewpoints October 24

eBay Unveils New Marketplace Features

eBay has introduced new updates to its Marketplace, including: more diverse collections and curators, as well as a one-click follow feature, and more robust user profiles. The added features are…

News October 24

Advance Auto Parts Boosts Conversions With Referral Marketing Program

When looking to complete a purchase, consumers look for advice from the people they know and trust before seeking an outside source. In fact, 92% of consumers worldwide say they…

News October 23

Beyond Stores Engages Savvy Shoppers With PriceWaiter

Consumers spend approximately 79 days researching a major purchase, with 80% of these consumers starting the process online, according to GE Capital research. During this time, consumers compare different product…

News October 23
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