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Aritzia’s U.S. Revenue Jumps 54% as Store Expansion Continues
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Why Customer Service Is The Achilles Heel Of Omnichannel
Susan, 29, recently ordered a couple of outfits from the web site of her favorite apparel retail chain. The next day, she decided she’d like to take one of the…
Executive Viewpoints October 15Hey SMBs, Things Are Lookin’ Up!
In the current state of the economy, keeping business going and thriving isn’t easy for anyone. But it seems like the small- and medium-sized businesses (SMBs) always get the short end of…
Executive Viewpoints October 15True Religion Brand Jeans Ramps Up Email Marketing Results With Monetate
Relevancy is key to successful email marketing, especially in the age of tech-savvy, multitasking consumers. In fact, 26% of consumers say they’ll mark an email as spam if the message…
News October 14Challenges Facing Retailers And 3 Ways Social Customer Care Can Help
By Joshua March, Founder and CEO, Conversocial Whether your customers are in-store or online, they expect quick resolution of their questions and issues on social. According to a report of…
Executive Viewpoints October 14Family Dollar Signs Five-Year Facilities Maintenance Deal With SMS Assist
Family Dollar Stores, a convenience retail chain, has signed a five-year contract extension with facilities management services provider SMS Assist. With the extended contract, SMS Assist will provide maintenance services…
News October 14Nominate A Retail Innovator: 2013 Customer Engagement Awards
Retail TouchPointsis now welcoming nominations for the 2013 Customer Engagement Awards! In its 3rd year, the Customer Engagement Awards will recognize retailers who are using creativity and innovation to deliver…
News October 13Becker’s School Supplies Doubles Revenue With New E-Commerce Site
At the beginning of every school year, teachers and educators must set up their classrooms, decorate and ensure they have all the materials they need to kick off the back-to-school…
News October 113 Tips To Better Sell To Men
By Vishaal Melwani, CEO and Co-Founder, Combat Gent There are two primary online retailing models for men: the Amazon, Asos, Gilt Groupe model, where the brand lets the reseller sell for…
Executive Viewpoints October 11PGA TOUR Superstore Implements New SAP Data Solution
Golf equipment and apparel retailer PGA TOUR Superstore has chosen SAP Customer Activity Repository, a new retail data repository application powered by the SAP HANA computing platform, to streamline customer,…
News October 11
