Retail TouchPoints
Ulta Beauty CEO Kecia Steelman on the Target Exit and How AI-Powered Loyalty Data will Drive its Next Growth Chapter
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Lovesac Improves Revenue By 50% With NetSuite
Lovesac, a designer and retailer of furniture and home accessories, has deployed cloud-based ERP software from NetSuite for numerous areas of the business, including: inventory and order management; CRM; POS…
News January 9Billabong Taps GT Nexus To Transform The Supply Chain
Surfwear retailer Billabong is using the GT Nexus platform to fortify its supply chain and support the transformation of its wholesale and retail businesses. The deployment is part of Billabong’s…
News January 9
Fabricland Boost In-Store Event Sales By 150% With Automated Voice Messaging
While promoting company marketing campaigns and events, retailers must ensure that the message is accurate, timely and fits with the overall company brand. Failing to meet these objectives can lead…
Features January 94 Ways To Leverage Your App To Get More Sales Than Returns In January
By Lynn Wang, Apptimize It’s January. The holidays are over. Take a minute to breathe and congratulate yourself for surviving yet another insane rush. Now, the returns and exchanges start…
Executive Viewpoints January 9
Retail Innovation Conference Hits New York In June
Retail TouchPoints, the industry’s go-to source for customer-facing retail strategies and trends, is hosting the Retail Innovation Conference, June 16-17, 2015 at Apella in New York City. Titled, Rethinking Retail. Reimagining The Customer Experience,…
Features January 9The Holidays Are Fun. The Post-Holiday Hangover Is Not.
By Holly Pavlika, Collective Bias After two months of gorging ourselves on rich food and drink, January means getting back to reality. The same harsh fact is true for…
Executive Viewpoints January 9
J. Crew CFO Jumps To Lululemon
J. Crew CFO Stuart C. Haselden is leaving his post to join the executive team at lululemon athletica. Haselden will start his position as CFO for the workout apparel retailer…
News January 8
How Zappos Kept Shoppers Engaged During The Holiday Season
Zappos invests significant time and money in developing new tools and tactics that will surprise and delight customers. Within its internal innovation lab — aptly named Zappos Labs — the…
Features January 8Amazon Third-Party Vendors Sell More Than 2 Billion Items In 2014
Amazon reported that members of its third-party marketplace sold more than two billion items worldwide in 2014, a new record for the business division. Overall adoption of the company’s Fulfillment…
News January 8
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