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Why Conversational Commerce Is The Biggest Transformation In Retail
The physical retail shopping experience has remained pretty consistent over the past few decades, other than cosmetic changes to store layouts and signage. Some argue that the experience has actually…
Executive Viewpoints December 6
Retailers Increasingly Embrace Online Loyalty Programs — For Good Reasons
Amazon’s dominance in the online retail world has had serious consequences for traditional brick-and-mortar retailers. Due in part to the “Amazon Effect,” a variety of brand-name stores, from Macy’s and…
Executive Viewpoints December 6
SOTI Releases MobiControl 13.2 For Enterprise Mobility Management
SOTI introduced the newest version of its mobility management platform, MobiControl 13.2. The solution offers users enterprise-ready benefits, including APIs that are designed to empower brands to integrate custom mobile…
News December 6
LiveWorld Launches Chatbot Management For Facebook Messenger
LiveWorld has launched chatbot management software for Facebook Messenger, designed to enable chatbots to automatically hand off consumer interactions to live human agents when necessary. Retailers can conduct one-on-one conversations with customers…
News December 6
73% Of Retailers Plan To Have Unified Commerce Platforms By 2019
Retailers have ambitious plans to move toward the goal of “unified commerce.” While only 22% of retailers currently have a unified commerce platform in place, 73% plan to have a…
News December 6Organized Retail Crime Hurts You (Even If You’re Not CVS Or Walgreens)
By Debbie Hauss, Editor-in-Chief I’ve been covering the retail industry for a long time now, but just had my first truly intensive lesson on Organized Retail Crime (ORC) and its…
Executive Viewpoints December 6Cybersecurity Risks Run High For Biggest Holiday Retailers
All 48 of the nation’s largest holiday retailers have multiple issues with domain security, and more than 90% have a missing SPF (Sender Policy Framework) Record, which increases the risk…
News December 5After Mass Layoffs At HQ, What’s Next For The Limited?
A few weeks after hiring a financial advisor to help explore a potential sale, Limited Stores LLC — also known as The Limited — has begun to lay off as…
News December 5Walmart Improves Brand Content Offerings With ItemMaster Partnership
Walmart.com shoppers will soon have access to more engaging brand content across all channels. The retail giant announced a new content partnership with ItemMaster to make available manufacturer’s Complete &…
News December 5
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